Summary
Work History
Skills
Timeline
Generic

Jessica Gumieny

Appleton

Summary

Results-driven professional with strong leadership skills and a track record in managing operations and enhancing tenant and customer satisfaction. Experienced in training staff, optimizing processes, and delivering exceptional service in high-pressure environments. Adept at fostering positive relationships and ensuring compliance with industry standards.

Work History

Quadrant Manager

Lexington Management
  • Managed on-site staff and tenant relations in apartment units.
  • Implemented new inspection processes by analyzing data and presenting findings to corporate team.
  • Trained new employees on operational procedures and best practices.
  • Fostered positive tenant relationships through effective communication and problem resolution.
  • Streamlined maintenance requests to enhance operational efficiency and tenant satisfaction.

Deli Manager

Piggly Wiggly Supermarket
  • Managed deli operations and supervised staff to ensure efficient service.
  • Developed new menu items and established pricing strategies.
  • Reinstated food safety protocols to enhance compliance and customer safety.
  • Trained staff on food preparation standards and customer service.
  • Monitored inventory levels and conducted regular stock assessments.
  • Collaborated with vendors to negotiate supply contracts and pricing.

Catering Manager

Mission BBQ
  • Managed catered events for high-profile clients, including Green Bay Packers and visiting teams.
  • Oversaw daily restaurant operations, ensuring quality service and food consistency.
  • Coordinated with staff to deliver exceptional catering experiences, meeting diverse client needs.
  • Trained and supervised catering staff, enhancing team performance and service quality.
  • Implemented inventory management processes, optimizing resources for catered events.

Banquet Manager

Rock Garden
  • Managed catered events, ensuring seamless execution from planning to completion.
  • Oversaw operations for restaurant and hotel, maintaining high standards of service.
  • Orchestrated feeding 1000 people in one day, coordinating logistics and staffing.
  • Trained and supervised banquet staff, enhancing team performance and service quality.
  • Developed event timelines and floor plans, optimizing space and resource allocation.

Skills

  • Leadership
  • Team leadership
  • Staff training
  • Process improvement
  • Inventory management
  • Customer service
  • Event coordination
  • Operational efficiency
  • Problem resolution
  • Food safety compliance

Timeline

Quadrant Manager

Lexington Management

Deli Manager

Piggly Wiggly Supermarket

Catering Manager

Mission BBQ

Banquet Manager

Rock Garden
Jessica Gumieny