JESSICA GUNTER

Crafted rings and jewelry by soldering, cutting, grinding, polishing and assembling.

• Manage all Social Media pages for company by posting relevant content from Sound Accounts LLC, current clients we work with, industry news, etc.

• Managed accurate presentation of company expense data from multiple clients using QuickBooks Online for weekly reconciliation of bank and credit card accounts. Data entry of important documents into Keeper for company and client records.

• Produce unique jewelry, purchase of supplies, customer service and support via online app and e-mail correspondence, online marketing, shipping orders, managing events, managing social media pages, accounts payable

• Answer and manage 16 phone lines, schedule appointments for clients, customer service, replenish stock, product knowledge, open main store and the secondary shop next door, teamwork, cleaning and organizing, cash handling and ringing up transactions on the cash register

• Responsible for maintaining appointment schedules, payment processing and overall customer satisfaction