Jessica Gutierrez
Leakey,texas
Summary
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Part Time Deputy Tax Assessor
Real County Tax Office
10.2024 - Current
- Enhanced tax assessment accuracy by conducting thorough property inspections and analyzing relevant documentation.
- Maintained professional development by attending industry conferences, seminars, and workshops related to property valuation techniques.
- Actively participated in staff meetings and workshops to continuously improve departmental processes and stay informed on the latest industry trends.
- Managed a workload of multiple ongoing cases by maintaining organized files and prioritizing tasks according to deadlines, ensuring timely completion of all assessments within required timeframes.
Full time stay at home mom
Stay at home mom
11.2014 - Current
- I stayed home to care for my children
- Then after that I had to help my dad who had cancer
- I've had plenty of experience as far as organizing, doing clerical work for my husbands job
CATERING OPERATIONS CLERK/CASHIER/HOSTESS
RANDOLPH AIR FORCE
12.2012 - 07.2013
- Provided outstanding customer service
- Processed financial transactions
- Detailed data entry
- Interviewed, trained, and supervised new employees
STORE ASSOCIATE
Academy
08.2012 - 11.2012
- Provide prompt, friendly customer service
- Process customer returns according to Academy policies
- Prepare and process damaged merchandise for return to Distribution Center
- Operate cash register and maintain knowledge of cashier procedures
- Balance all transactions run through assigned register, including register receipts, currency, layaway payments, checks, and credit cards
- Set and maintain weekly ad signage
- Zone merchandise
- Perform price/SKU look-ups
TELLER
SECURITY STATE BANK
07.2012 - 08.2012
- Provided outstanding customer service
- Responsible for processing detailed customer transactions
Education
DIPLOMA -
DEVINE HIGH SCHOOL
Devine, TX01.2011
Skills
- Customer service
- Communication skills
- Microsoft Office
- Phone etiquette
- Computer skills
- Negotiation
- Organizational skills
- Record keeping
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- File management
- Data analysis
- Active listening
- Strong communication skills
- Professional development
- Critical thinking
- Continuous learning attitude
- Leadership skills
- Multitasking
- Reliability
- Data entry skills
- Recordkeeping and documentation
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Driver's License
- Cosmetology License, 01/01/23 to 01/01/26, I obtained my license, and I plan on doing many more. I like to have knowledge for many things.
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Part Time Deputy Tax Assessor
Real County Tax Office
10.2024 - Current
Full time stay at home mom
Stay at home mom
11.2014 - Current
CATERING OPERATIONS CLERK/CASHIER/HOSTESS
RANDOLPH AIR FORCE
12.2012 - 07.2013
STORE ASSOCIATE
Academy
08.2012 - 11.2012
TELLER
SECURITY STATE BANK
07.2012 - 08.2012
DIPLOMA -
DEVINE HIGH SCHOOL
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