Jessica Gutierrez
Chicago,IL
Summary
Talented makeup artist with a strong focus on event planning and sales strategy. Skilled in providing personalized makeup services for weddings and special events, consistently achieving high customer satisfaction. Experience in diverse makeup techniques, including airbrushing and special effects. Strong understanding of skin types, facial structures, color theory and application strategies. Demonstrated ability to create unique looks tailored to individual clients' needs and desires. Previous work has consistently enhanced client satisfaction through exceptional artistry and personalized service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Makeup Artist
Pin Me Up Chicago
Chicago, Illinois
03.2025 - Current
- Provided personalized advice to customers regarding the selection of products appropriate for their needs.
- Applied makeup to clientele to cover imperfections and create new looks.
- Developed strong relationships with clients to understand their unique preferences and deliver tailored makeup solutions.
- Provided makeup services for weddings, proms and other special events.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Utilized airbrush makeup techniques for flawless, long-lasting coverage.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve scheduled events and meet deadlines.
Freelance Makeup Artist
Estee Lauder/ Bobbi Brown/ Two Faced
Chicago, Illinois
01.2023 - Current
- Demonstrated makeup application techniques to clients based on individual features and preferences.
- Maintained a clean and sanitary work area in accordance with health regulations.
- Efficiently managed time to ensure timely service delivery for multiple clients during peak event seasons.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Exceeded sales goals.
Cristian Dior Counter Manager
Macy's
Orland Park, Illinois
01.2021 - 12.2023
- Organized promotional events to maximize sales opportunities in the store.
- Reviewed and analyzed business performance on daily, weekly, monthly, seasonal and annual basis.
- Developed sales plans to increase product visibility and customer awareness.
- Developed comprehensive product knowledge to enhance customer interactions and drive sales.
- Provided customer service by answering questions, providing recommendations and addressing complaints.
- Resolved customer complaints professionally and efficiently.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Built staff teams, directed team leadership and monitored team processes and performance.
- Exceeded sales expectations for the month.
Education
Associate of Arts - Journalism
City of Chicago Malcom X
Chicago, IL01-2020
Skills
- Certified makeup application
- Team collaboration
- Multicultural makeup techniques
- Age-appropriate makeup
- Wedding makeup specialization
- Air-brushing application
- Sales and upselling
- Customer service
- Sales strategy
- Event planning
- Product knowledge
- Time management
Languages
English
Full Professional
Spanish
Full Professional
Certification
Certified Makeup Artist
Timeline
Makeup Artist
Pin Me Up Chicago
03.2025 - Current
Freelance Makeup Artist
Estee Lauder/ Bobbi Brown/ Two Faced
01.2023 - Current
Cristian Dior Counter Manager
Macy's
01.2021 - 12.2023
Associate of Arts - Journalism
City of Chicago Malcom X