Jess Haap
San Francisco,CA
Summary
Accomplished HR leader with a proven track record at r.World Reuse, adept in Talent Acquisition and Conflict Resolution. Excelled in fostering inclusive cultures and surpassing diversity hiring goals by 32%. Skilled in HR policy development and performance evaluation, significantly enhancing employee satisfaction and productivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Human Resources
r.World Reuse
07.2023 - Current
- Spearheaded HR initiatives that align with organizational goals, driving a positive and inclusive workplace culture
- Developed and implemented policies supporting fair treatment and equity, contributing to an environment that values diversity and mutual respect
- Conducted employee relations investigations, effectively resolving conflicts and promoting a harmonious work environment
- Fostered cross-functional collaboration and promoted company values, building an inclusive culture that supports employee engagement and retention
- Oversaw employee development programs, enhancing skillsets and career growth, increasing employee satisfaction and productivity
Recruitment Manager
ProRank
12.2023 - 01.2024
- Conducted thorough investigations into employee relations issues, resolving workplace conflicts with professionalism and tact
- Developed recruitment-related processes and continuously optimized for efficiency, improving the candidate experience and ensuring equitable hiring practices
- Partnered closely with internal teams to align talent strategies with organizational objectives, enhancing the diversity and inclusivity of the hiring process
Senior Talent Acquisition Specialist
West Monroe
10.2019 - 06.2023
- Exceeded diversity hiring goals, recruiting 32% more people of color and 18% more candidates from underrepresented backgrounds within one year
- Led recruitment efforts that supported a reduction in attrition from 10.2% to 7.4% by providing a high-touch candidate experience and promoting workplace inclusivity
- Conducted recruitment for roles in Design, Product, and Engineering, supporting company-wide diversity initiatives and maintaining compliance with EEO guidelines
Recruiter
GoKart Labs (acquired by West Monroe)
01.2019 - 10.2019
- Managed full-cycle recruitment and implemented a training program to enhance interview processes, leading to a 20% improvement in candidate experience
- Fostered collaborative hiring practices that aligned with the company's mission of diversity, equity, and inclusion
Talent Acquisition & HR Specialist
Atomic Data
10.2016 - 01.2019
- Developed a proprietary performance management system that reduced attrition and improved employee satisfaction by 15%
- Conducted job studies and revised job descriptions to support fair treatment and career development across the organization
Education
Graduate Degree - Industrial and Organizational Psychology
The Chicago School of Professional Psychology
Bachelor's Degree - Psychology, Minor in Sociology
The University of Arizona
Skills
- Equal Employment Opportunity (EEO) Compliance
- Conflict Resolution
- Analytical Skills
- Program Management
- Training & Development
- Talent Acquisition
- HR policy development
- Diversity and Inclusion
- Performance Evaluation
Affiliations
- Society for Human Resource Management (SHRM)
- American Association for Access, Equity, and Diversity (AAAED)
Certification
- Certificate in Diversity, Equity, and Inclusion
- SHRM certification track for 2025
References
References available upon request.
Timeline
Recruitment Manager
ProRank
12.2023 - 01.2024
Director of Human Resources
r.World Reuse
07.2023 - Current
Senior Talent Acquisition Specialist
West Monroe
10.2019 - 06.2023
Recruiter
GoKart Labs (acquired by West Monroe)
01.2019 - 10.2019
Talent Acquisition & HR Specialist
Atomic Data
10.2016 - 01.2019
- Certificate in Diversity, Equity, and Inclusion
- SHRM certification track for 2025
Graduate Degree - Industrial and Organizational Psychology
The Chicago School of Professional Psychology
Bachelor's Degree - Psychology, Minor in Sociology
The University of Arizona
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