Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Haglund

Astoria,OR

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

18
18
years of professional experience

Work History

Front Desk Agent, Housekeeping, Event Planner

The Drifthaven
Gearhart, OR
06.2022 - Current
  • Established working relationships with clients by organizing various events.
  • Corresponded with clients to answer questions and resolve issues.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Assisted at front desk when and handled purchases at gift shop.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
  • Collected room deposits, fees and payments.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.

Stay at Home Mom

Ender, Evelyn And Henrik
Beaverton, OR
11.2010 - Current
  • Helped children complete homework assignments and school projects.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Played games, worked on puzzles and read books to young children.
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Organized and cleaned home after activities by picking up toys and straightening.

Babysitter

Jill And Brian Faherty
Astoria, OR
06.2009 - 06.2010
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Assisted with light housekeeping duties as well as running errands.

Pharmacy Assistant

Long Beach Pharmacy
Long Beach, WA
06.2008 - 06.2009
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Operated cash register and other front counter tasks to facilitate daily operations.

Hairstylist

Bella Vita Beauty Spa
Longview, WA
06.2007 - 06.2008
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.

Education

No Degree - Liberal Arts And General Studies

Clatsop Community College
Astoria, OR

Cosmetology - Cosmetology Education

Lower Columbia Enterprises, Inc. DBA Stylemasters College of Hair Design
Longview, WA
05.2007

Skills

  • Internet & computer skills
  • Written and verbal communication
  • Organizational skills
  • Multi-tasking
  • Time management skills
  • Ability to work under pressure
  • Decision making
  • Money Management Assistance
  • Life Skills Development

Timeline

Front Desk Agent, Housekeeping, Event Planner

The Drifthaven
06.2022 - Current

Stay at Home Mom

Ender, Evelyn And Henrik
11.2010 - Current

Babysitter

Jill And Brian Faherty
06.2009 - 06.2010

Pharmacy Assistant

Long Beach Pharmacy
06.2008 - 06.2009

Hairstylist

Bella Vita Beauty Spa
06.2007 - 06.2008

No Degree - Liberal Arts And General Studies

Clatsop Community College

Cosmetology - Cosmetology Education

Lower Columbia Enterprises, Inc. DBA Stylemasters College of Hair Design

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