Summary
Overview
Work History
Education
Skills
Websites
Certification
Volunteer Experience
Timeline
Generic

JESSICA A HALE

West Jordan,UT

Summary

Dynamic and results-driven Human Resources Executive with over 20 years of experience in diverse industries including military recruitment, printing, manufacturing, and transportation. Demonstrated success in aligning HR strategies with business objectives, fostering high-performance cultures, and driving large-scale organizational change. Expertise encompasses talent management, leadership development, employee engagement, and diversity initiatives. Committed to shaping positive work environments that empower employees while ensuring compliance and operational excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Vice President Human Resources

C.R. England
Salt Lake, UT
06.2022 - Current
  • Transportation firm operates with a workforce exceeding 6,000 across 4 divisions.
  • Directed strategic projects positioning HR as a pivotal factor for company success.
  • Created growth and development opportunities for both new and tenured employees.
  • Formulated and executed HR strategies enhancing company performance and satisfaction among staff.
  • Fostered collaboration through leadership development initiatives.
  • Secured $3M savings by managing healthcare plans efficiently.
  • Achieved $1.5M in savings by transitioning to a new WC and Risk Insurance Carrier through restructuring policy deductibles and coverage limits.
  • Projected yearly cost reductions of $3.5M in actual savings and an extra $4M by minimizing payroll errors and legal exposure through new HR technology.
  • Operate as reliable advisor on employee relations matters, ensuring legal compliance.
  • Created quarterly workforce analytics reports to help leaders evaluate team turnover and its causes.
  • Oversaw all aspects of talent management, from hiring to employee evaluation.
  • Aligned companywide objectives with performance management initiatives, boosting goals met by 15%.
  • Increased participation in training programs from 43% to 74% through development and launch.
  • Reduced vacancy fill time by 51%, bringing the duration from 27 days down to 14.
  • Collaborated with senior leadership and department heads to enhance organizational effectiveness.
  • Directed programs increasing employee engagement fostering high-performance culture.
  • Employee engagement scores increased by 15% in the annual survey and 12% in NPS scores by forming an engagement committee that focused on employee feedback.
  • Implemented a comprehensive recognition program elevating employee satisfaction.

Senior Director, Employee Success

Younique Product
Lehi, UT
02.2020 - 08.2022
  • Organization with more than 500 employees and a network of over 15,000 independent distributors spanning across the US and globally.
  • Focused on fostering a culture of inclusion and engagement aligned with organizational effectiveness.
  • Ensure HR initiatives are directly supporting the company's broader objectives through collaboration with top management.
  • Directed transition to new benefits broker, achieving cost reductions and enhanced employee experiences.
  • Executed data-driven strategies focused on benefit offerings optimization, achieving nearly $500,000 savings annually.
  • Spearheaded multi-level employee engagement through interactive DEI initiatives.
  • Conducted pulse surveys to assess employee sentiment.
  • Established an Inclusion Council to advocate for initiatives.
  • Implemented routine feedback strategies, enhancing employee engagement by 40%.

Senior Director, People & Culture

GoHealth
Lindon, UT
08.2018 - 02.2020
  • Health care technology firm with marketplace sales operations.
  • Provided strategic direction for rapid expansion within high-growth healthcare technology and sales company.
  • Influenced organizational structure development and best practices implementation to prepare for a successful IPO.
  • Scaled workforce from 400 to over 2,000 associates across various locations.
  • Increased employee retention by 18% through revamping job descriptions and skillsets.
  • Developed comprehensive performance management systems to nurture a culture of accountability.
  • Engaged in cross-functional collaboration, which led to improved project outcomes.
  • Developed and oversaw cohesive wage frameworks.

Regional Human Resources Director

Mondi Bags
Salt Lake, UT
02.2014 - 08.2018
  • Worked in a global company specializing in printing and paper packaging with over 30,000 employees worldwide.
  • Demonstrated expertise in labor relations and contract negotiations.
  • Forged strong collaborations with regional and corporate leaders to assess HR needs.

Vice President Human Resources

MediaOne of Utah
Salt Lake, UT
06.2009 - 02.2014
  • Maintained approximately 1,000 employees in union production and non-union sales roles.
  • Collaborated with C-Suite and Board Members for strategic HR leadership.
  • Concentrated on talent management, labor relations, and negotiating labor contracts for various collective bargaining groups.
  • Transitioned HR processes to a robust HRIS platform, ensuring accurate record-keeping.
  • Navigated collective bargaining agreements to enhance workforce productivity.
  • Excelled in P&L management under challenging conditions, ensuring high employee engagement.

Human Resources Director

Resource Consultants, Inc.
Salt Lake, UT
09.2002 - 06.2009
  • Supported recruitment initiatives for Federal contract with US Army and Army Reserves.
  • Directed HR functions including payroll oversight, benefits handling, and organizational performance evaluation.
  • Provided support for recruitment initiatives and enlistments into Armed Services.

Education

MS - Organizational Leadership & Development & Human Resources

Capella University

BS - Business

Columbia College

Skills

  • Strategic HR Management
  • Workforce Metrics Analysis
  • Cost Savings / Containment Initiatives
  • P&L Budget Responsibility
  • Compensation Framework Optimization
  • Organizational Effectiveness
  • Employee Development Initiatives
  • Strategic Policy Implementation
  • Continuous Process Improvement
  • Labor Relations Initiatives
  • Conflict Resolution Expertise
  • Grievance Management
  • Negotiation Expertise
  • Union Avoidance Initiatives
  • Engagement Strategies
  • Equitable Workforce Practices
  • Leadership training programs
  • Compliance and Relations
  • Understanding of Legal Compliance Frameworks
  • Regulatory Compliance Reporting
  • Standardized process with investigations
  • Labor Relations, Union Avoidance
  • Recruitment Strategy and Outreach
  • High Growth Talent Strategies
  • Data-Driven Performance Focus
  • Employee Development
  • Professional Growth Strategy
  • Executive Coaching Initiatives
  • Robust Performance Management
  • Effective Succession Management
  • Operational Excellence
  • KPI Development and Cross-Functional Performance
  • Multi-State Payroll Management

Certification

  • PMP, In progress
  • SPHR

Volunteer Experience

  • Interim HR Director /HR Mentor and Leadership Trainer, Community Health Centers, 2020, Present
  • SL SHRM Board Member: Director, Workforce Readiness, 2020, 2022
  • One Initiative Food Boxes, Food Pantry, Mobile Food Delivery, Present
  • HR Mentor various roles and career level of HR practitioners, Present
  • SL SHRM Board Member: Co-Director Member Engagement, Present
  • Utah State SHRM Council: Foundation Director, Present

Timeline

Vice President Human Resources

C.R. England
06.2022 - Current

Senior Director, Employee Success

Younique Product
02.2020 - 08.2022

Senior Director, People & Culture

GoHealth
08.2018 - 02.2020

Regional Human Resources Director

Mondi Bags
02.2014 - 08.2018

Vice President Human Resources

MediaOne of Utah
06.2009 - 02.2014

Human Resources Director

Resource Consultants, Inc.
09.2002 - 06.2009

MS - Organizational Leadership & Development & Human Resources

Capella University

BS - Business

Columbia College

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JESSICA A HALE