Jessica Hammond
Charlotte,NC
Summary
Dedicated community health program specialist with six years of experience supporting vulnerable families through maternal health, child welfare services, and trauma-informed care. Proven expertise in case management, home visitation, and family assessments, complemented by strong cross-system collaboration with healthcare providers, schools, courts, and community agencies. Currently pursuing a Bachelor of Social Work with specialized training in Child Welfare Investigations. Skilled in navigating complex service systems to enhance safety, stability, and long-term outcomes for children and families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Health Worker
Care Ring-A Guided Journey Maternal Health Program
Charlotte, NC
04.2023 - Current
- Provided essential case management and home visitation services to support health outcomes for approximately 40 to 50 pregnant or postpartum mothers participating in maternal child health program.
- Delivered comprehensive educational sessions to promote understanding of breastfeeding, safe sleep, infant development, immunizations, maternal mental health, nutrition, and family planning.
- Administered maternal wellness screenings, focusing on postpartum depression assessments, while linking families to appropriate support resources.
- Managed referral processes for healthcare, housing, food aid, and transportation resources, ensuring comprehensive support for families in need.
- Maintained precise records to support HIPAA compliance and fulfill program reporting obligations.
- Orchestrated communication and resource sharing between medical providers, social workers, and community organizations to support families' coordinated care needs.
- Collaborated with community organizations to promote awareness and increase enrollment of eligible participants in maternal health services.
- Established connections and coordinated referrals to improve healthcare service availability for underserved groups.
Child Welfare Investigator Intern
Mecklenburg County Department of Social Services-Youth & Family Services
Charlotte, NC
08.2025 - 04.2026
- Supported investigative social workers in evaluating child safety, family dynamics, and environmental risk factors within child protective services.
- Engaged in collaborative interviews with children’s caregivers and associated contacts, ensuring thorough information collection from teachers, medical providers, and law enforcement.
- Executed thorough documentation of investigative findings within Path NC North Carolina’s child welfare documentation system, ensuring compliance with regulatory standards.
- Contributed to the formulation of family service agreements and service plans focused on addressing safety concerns and achieving family stabilization.
- Engaged with schools, hospitals, legal experts, and court systems to enhance the effectiveness of comprehensive investigations.
- Analyzed child welfare cases comprehensively, maintaining strict adherence to established legal and ethical protocols.
- Engaged with diverse teams to analyze family dynamics and recommend effective intervention strategies.
Case Aide-Transitional Foster Care Program
Bethany Christian Services
Charlotte, NC
08.2021 - 04.2023
- Coordinated and implemented case management services for unaccompanied refugee and immigrant youth, ensuring compliance with Office of Refugee Resettlement (ORR) guidelines.
- Oversaw transportation scheduling for youth, prioritizing timely arrivals at medical appointments, court hearings, and educational engagements.
- Coordinated supervision and assistance for youth in foster homes, ensuring participation in program activities.
- Engaged with foster parents, healthcare providers, case managers, and community partners to guarantee youth receive required support and services.
- Collaborated with case managers to design individualized service plans that address specific client needs.
Education
Bachelor of Social Work -
Johnson C. Smith University
Charlotte, NC05.2026
Skills
- Maternal health education
- Trauma-responsive care
- Proficient in ORR documentation processes
- Proficient in PHQ evaluation
- Risk assessment
- SDM Safety Assessment
- Initial screening process
- Policy compliance expertise
Certification
Community Health Worker Certification
Mothers & Babies Program Trainer
Maternal Health Certification
Child Welfare Scholar
Mental Heath First Aid certification
Lamaze certification
CPR/First Aid Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Child Welfare Investigator Intern
Mecklenburg County Department of Social Services-Youth & Family Services
08.2025 - 04.2026
Community Health Worker
Care Ring-A Guided Journey Maternal Health Program
04.2023 - Current
Case Aide-Transitional Foster Care Program
Bethany Christian Services
08.2021 - 04.2023
Bachelor of Social Work -
Johnson C. Smith University
CONTACT
Sasha R. Downer, MSW, LCSWA
Social Work Supervisor, Investigations
Cell: 704-621-1750
Email: Sasha.Downer@mecklenburgcountync.gov
Omeika Dhanpaul, MSC., CCHW1
AGJ Program Manager | Care Ring
Cell: 980-433-0749
Email: ODhanpaul@careringnc.org