Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Hanson

Harlem,GA

Summary

Enthusiastic Volunteer Coordinator highly effective at establishing structure, defining roles and filling positions. Decisive leader knowledgeable about hospice operational needs and standard practices. Offering excellent planning, problem solving and organizational abilities. Results-driven with solid background in recruiting, training and coordinating volunteers. Accomplished in directing volunteer-staffed programs and introducing strategies to improve program functions. Results-driven Volunteer Coordinator with solid background in recruiting, training and coordinating volunteers. Accomplished in directing volunteer-staffed programs and introducing strategies to improve program functions. Dependable and offering a solid background in volunteer coordination and program management. Accomplished in advancing organizational goals through skill-based volunteer engagement. Dedicated and proficient in managing volunteer operations for non-profit organizations. Quality-driven professional adept at finding and training successful volunteers. Bringing 11 years of experience and passion for community service. Focused on offering a successful background in program management to growing non-profit organization. Highly skilled in developing strategies to attract mission-driven volunteers. Accomplished in improving programs, outcomes and volunteer satisfaction.

Overview

19
19
years of professional experience

Work History

Volunteer Coordinator

Affinis Hospice
06.2017 - Current
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Developed volunteer policies and procedures, codes of conduct, and volunteer standards.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
  • Collaborated with other departments to maximize impact of volunteer efforts.
  • Established and maintained online portal to post volunteer opportunities and facilitate volunteer registration.
  • Scheduled and organized training sessions for volunteers to develop skills and knowledge.
  • Managed and tracked volunteer hours and progress to support accurate documentation.
  • Coordinated and implemented special events for volunteer service appreciation.
  • Worked with program teams to identify and match volunteers with appropriate activities.
  • Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
  • Created volunteer handbook to provide information on volunteer roles, responsibilities and expectations.
  • Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
  • Monitored volunteer performance to enforce compliance with established policies and regulations.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.

Event Director

North Augusta Chamber Of Commerce
03.2013 - 05.2017
  • Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
  • Created marketing plans, grew event revenue each year and partnered with area hotels and facilities to confirm continued top service.
  • Built and implemented cost reduction strategies and industry best practices, reduced event expenses and streamlined planning and delivery.
  • Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue.
  • Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.
  • Spearheaded community event center's online presence, mobilized public relations and social media initiatives and upgraded event communications to potential attendees.
  • Managed venue, labor and technical efforts of internal and external partners to successfully execute multiple events per year.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Implemented protocols and procedures to effectively manage planning process.
  • Coordinated travel and accommodations for event attendees.
  • Developed detailed event reports, documenting all aspects of each event.
  • Monitored and controlled event expenditures to meet budgets.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Utilized social media to promote events and increase attendance.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Developed creative themes for events and created related activities to engage attendees.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Produced concept plans for high-profile corporate meetings and events.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
  • Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
  • Managed venue, labor and technical efforts of internal and external partners to successfully execute multiple events per year

Head Start Teacher

Community Action Agency Of Middle Georgia
07.2005 - 04.2011
  • Assessed student progress and provided feedback on educational development.
  • Established positive relationships with students and families.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Created safe and nurturing learning environment for preschoolers.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.0
  • Incorporated music, art and literature into curriculum.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Developed and implemented behavior management plans.
  • Supported students in developing self-esteem and self-confidence.
  • Utilized creative teaching strategies to engage students in classroom.
  • Modeled positive behavior and communication skills for students.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Organized and supervised large and small group activities.
  • Developed innovative activities to engage young children in learning process.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Guided students to develop social, emotional and physical skills.
  • Planned and executed activities to stimulate physical, social and intellectual growth.

Education

Bachelor of Arts - Public Relations And Organizational Communication

Augusta State University, United States
Augusta, GA
12.2012

Bachelor of Arts - English Language And Literature

Georgia Southern University
Statesboro, GA
12.2004

Skills

  • Community and Public Relations
  • Coordinating Donations
  • Recruitment planning
  • Volunteer Screening
  • Policy Development
  • Program Evaluation
  • Opportunity Identification
  • Outreach Planning
  • Networking
  • Program Publicity
  • Community Outreach
  • Volunteer Scheduling
  • Program Leadership
  • Schedule Coordination
  • Program Management
  • Training Coordination

Accomplishments

Served as the Lead Volunteer Coordinator Mentor since 2018, training and mentoring all Volunteer Coordinators in our offices statewide.

Timeline

Volunteer Coordinator

Affinis Hospice
06.2017 - Current

Event Director

North Augusta Chamber Of Commerce
03.2013 - 05.2017

Head Start Teacher

Community Action Agency Of Middle Georgia
07.2005 - 04.2011

Bachelor of Arts - Public Relations And Organizational Communication

Augusta State University, United States

Bachelor of Arts - English Language And Literature

Georgia Southern University

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Jessica Hanson