Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jessica Haroski

Horicon,WI

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

State of Wisconsin
08.2024 - Current
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

CNA

Christian Homestead
03.2013 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

GI Technician

SSM Health St Agnes Hospital
10.2023 - 05.2024
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans, ensuring optimal patient care.
  • Improved patient outcomes by providing thorough GI assessments and delivering high-quality care.
  • Participated in continued education initiatives, keeping current on best practices in gastroenterology care delivery.
  • Reduced procedure time for colonoscopies by streamlining pre-operative preparations and patient education.
  • Established trust among colleagues through consistent adherence to high standards of performance in all assigned tasks.
  • Provided empathetic support to patients'' families during difficult times, demonstrating excellent bedside manner skills.
  • Contributed to a reduction in hospital readmissions by providing thorough post-procedure follow-up care and instructions.
  • Maintained safe working environments by adhering to strict infection control policies and procedures.
  • Optimized departmental workflow through diligent inventory management, ensuring necessary supplies were always available.

Patient Access Representative

SSM Health Dean Medical Group
09.2021 - 10.2022
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.

Clinical Partner II CNA

ST AGNES Hospital
08.2020 - 09.2021


  • Maintained patient confidentiality while adhering to HIPAA regulations during all interactions with patients, families, and other healthcare professionals.
  • Enhanced patient care by meticulously monitoring and recording vital signs, fluid intake, and output.
  • Decreased nurse workload by proactively addressing patient concerns and promptly escalating critical issues when necessary.
  • Assisted in maintaining a safe clinical environment by adhering to infection control protocols and appropriate equipment usage.
  • Contributed to effective team communication by participating in daily hand-off reports, department meetings, and shift changes.
  • Ensured patient comfort by promptly addressing concerns, maintaining proper positioning, and administering pain management interventions as directed by the nursing staff.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered high-quality care to [Type] patients in hospital facility.

CNA/Med tech

Waupun Christian Homestead SSM
03.2021 - 08.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.

Cosmetologist/CNA

Clearview Dodge County
05.2020 - 12.2020

Experience working with Intellectually disabled, Behavioral Health, Traumatic Brain injury, and Dementia & Alzheimer clientele

  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cosmetologist

Salon 311
01.2020 - 03.2020
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Cosmetologist

Supercuts
11.2019 - 01.2020
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Billing Advisor

Charter Communications
01.2014 - 10.2014
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
  • Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.

CNA

Taylor Park
02.2012 - 03.2013
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

CNA/Medication Management

One Penny Place
07.2011 - 01.2012
  • Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Provide information such as directions, visiting hours, or patient status information to visitors or callers
  • Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel
  • Performed clerical duties
  • Assisted with meal preparation and clean up
  • Maintained counts and record of all medications and narcotic PRNs

Education

Certificate of Technical Studies - Pharmacy Technician

State of Wisconsin
Wisconsin

Certification - Cosmetology Business

Advanced College of Cosmetology
Waupun, WI
01.2019

Certification - Certified Nursing Assistant

Touchstone Learning Center
Fond Du Lac, WI
09.2008

Certification - CBRF

Diverse Options
Ripon, WI
01.2007

Skills

  • Memory Care experience
  • Multiline phone use
  • Computer proficiency
  • Printer/scanner/copier proficiency
  • Understanding of medical terminology
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Prescription filling
  • Patient confidentiality
  • Labeling accuracy

Certification

  • Cosmetologist WI#126237
  • Nurses Aide WI#310884
  • CBRF Medication Management
  • CBRF Standard Precautions
  • CBRF Fire Safety
  • FEMA Disaster Training

References

References available upon request

Timeline

Pharmacy Technician

State of Wisconsin
08.2024 - Current

GI Technician

SSM Health St Agnes Hospital
10.2023 - 05.2024

Patient Access Representative

SSM Health Dean Medical Group
09.2021 - 10.2022

CNA/Med tech

Waupun Christian Homestead SSM
03.2021 - 08.2021

Clinical Partner II CNA

ST AGNES Hospital
08.2020 - 09.2021

Cosmetologist/CNA

Clearview Dodge County
05.2020 - 12.2020

Cosmetologist

Salon 311
01.2020 - 03.2020

Cosmetologist

Supercuts
11.2019 - 01.2020

Billing Advisor

Charter Communications
01.2014 - 10.2014

CNA

Christian Homestead
03.2013 - Current

CNA

Taylor Park
02.2012 - 03.2013

CNA/Medication Management

One Penny Place
07.2011 - 01.2012

Certification - Cosmetology Business

Advanced College of Cosmetology

Certification - Certified Nursing Assistant

Touchstone Learning Center

Certification - CBRF

Diverse Options
  • Cosmetologist WI#126237
  • Nurses Aide WI#310884
  • CBRF Medication Management
  • CBRF Standard Precautions
  • CBRF Fire Safety
  • FEMA Disaster Training

Certificate of Technical Studies - Pharmacy Technician

State of Wisconsin
Jessica Haroski