Professional Summary
Overview
Work History
Education
Skills
Timeline

Jessica Harrigan

WV Department of Health and Human Resources Last Night Don’t Wanna Play. They Not Home Yet in the Backyard Wants to Get Another One Cause We Have One
1125 Pearl Street Martins Ferry, Ohio,OH
2021
years of professional experience

Dynamic professional with a proven track record at the WV Department of Health and Human Resources, excelling in problem-solving and customer relations. Adept at fostering strong client partnerships and enhancing service delivery, I leverage attention to detail and effective communication to achieve positive outcomes in challenging environments.

Work History

Placement Worker

WV Department of Health and Human Resources
  • Assisted in evaluating client needs and determining eligibility for services.
  • Collaborated with team members to implement community health initiatives effectively.
  • Maintained accurate records of client interactions and services provided.
  • Supported case management processes by gathering and organizing relevant documentation.
  • Facilitated communication between clients and service providers to enhance care coordination.
  • Participated in training sessions to improve knowledge of health regulations and policies.
  • Worked fast to complete tasks and meet daily deadlines.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Child Protection Worker

3 Years
WV Department of Health and Human Resources Last Night Don’t Wanna Play. They Not Home Yet in the Backyard Wants to Get Another One Cause We Have One | 01.2018 - 01.2021
  • Assisted in assessing child welfare cases to support safety and well-being.
  • Collaborated with families and community organizations to develop intervention plans.
  • Monitored compliance with state regulations related to child protection standards.
  • Facilitated training workshops for staff on child advocacy and support strategies.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in child protection work.
  • Increased positive outcomes for children by establishing strong working relationships with families, schools, and community resources.
  • Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
  • Established rapport with clients quickly, fostering trust and creating a supportive environment conducive to open dialogue about sensitive issues affecting their lives.
  • Enhanced family functioning through the development and implementation of tailored case plans.
  • Collaborated with schools, law enforcement and other community resources to gather information.
  • Investigated home conditions to protect children from harmful environmental areas.
  • Facilitated supportive services and counseling for family members to address special concerns.
  • Assisted families in navigating government agencies and accessing entitlement benefits.
  • Strengthened communication among team members through regular meetings, case reviews, and information sharing sessions.
  • Advocated for the best interests of children in court proceedings, presenting well-researched recommendations for custody or placement decisions.
  • Collected information through observation and interviews with children, parents, relatives and neighbors.
  • Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
  • Evaluated mental and physical status in minors to determine options for well being.
  • Attended hearings and depositions in family court.
  • Promoted awareness about available child protection services within the community by participating in various outreach and public education initiatives.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Documented data and completed accurate updates to case records.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.

Grocery Stocker

14 Years 7 Months
Giant Eagle | 06.2003 - 01.2018
  • Stock shelves efficiently, ensuring optimal product placement and visibility.
  • Assist in inventory management by restocking items based on sales trends.
  • Maintain cleanliness and organization of storage areas and display sections.
  • Collaborate with team members to improve stock replenishment processes.

Substitute Teacher

4 Years 4 Months
All Over | 01.2007 - 05.2011
  • Delivered engaging lesson plans adapting to diverse classroom environments.
  • Managed classroom behavior to maintain a focused learning atmosphere.
  • Collaborated with educators to support individualized student learning needs.
  • Utilized educational technology tools to enhance instructional delivery.
  • Implemented instructional strategies aligned with curriculum standards.
  • Assisted in evaluating student progress through assessments and feedback.
  • Fostered positive relationships with students, encouraging participation and motivation.
  • Adapted quickly to varying grade levels and subject matter requirements.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Education

Bachelor of Science

West Liberty University | West Liberty, WV | 05.2006

Skills

Cleaning
Customer service
Problem-solving
Attention to detail
Restocking skills
Customer relations
Materials loading
Site clearing
Creativity and innovation
Loading and unloading procedures
Production support

Timeline

Child Protection Worker

WV Department of Health and Human Resources Last Night Don’t Wanna Play. They Not Home Yet in the Backyard Wants to Get Another One Cause We Have One
01.2018 - 01.2021Read More

Substitute Teacher

All Over
01.2007 - 05.2011Read More

Grocery Stocker

Giant Eagle
06.2003 - 01.2018Read More

Placement Worker

WV Department of Health and Human Resources
Read More

West Liberty University

Bachelor of Science
Read More
Jessica Harrigan