Jessica Harris
535 McLaurin Rd,NC
Summary
Proven assembler and team leader at Trion - ASC, adept in manufacturing and quality assurance, with a knack for enhancing team productivity and safety. Leveraged mechanical skills and problem-solving to exceed production quotas by over 30%. Cultivated strong client relationships and workplace safety, demonstrating exceptional attention to detail and multitasking abilities. Assembly professional with solid experience in manufacturing and production environments. Strong ability to interpret blueprints, utilize hand and power tools, and ensure quality control. Known for reliability, adaptability, and effective collaboration with team members to achieve precise and timely results. Skilled in maintaining safety standards and optimizing assembly processes.
Overview
13
13
years of professional experience
Work History
Assembler - Tester
Trion - ASC
01.2015 - 10.2024
- Followed outlined specifications to implement assembly plans.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Increased production efficiency by assembling components quickly and accurately.
- Followed safety protocols to maintain safe working environment.
- Coordinated with other departments to complete projects within deadline.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Inspected completed products to encourage quality and adherence to company standards.
- Assisted in development of new assembly processes.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Streamlined assembly processes, leading to increased productivity.
- Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Collaborated with team members to improve production processes and maintain quality standards.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
- Tested finished products to perform quality assurance and identify discrepancies.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Collaborated effectively with team members to meet production targets consistently.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Documented all in-process and out-of-process assembly activities.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Recognized and reported defective material and equipment to shift supervisor.
- Monitored inventory, keeping necessary supplies on hand.
- Participated in projects requiring assembly of large and small components.
- Assembled parts correctly according to specifications, reducing quality issues.
- Completed tasks on time to meet quality and safety standards.
- Trained new assembly personnel on proper use of equipment.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Enhanced customer satisfaction by ensuring all products met rigorous quality standards.
- Enhanced team collaboration by coordinating assembly tasks and schedules effectively.
- Improved assembly line versatility by quickly adapting to new product launches.
Assistant Lead
Trion - ASC
03.2016 - 03.2018
- Participated in training programs to continuously expand knowledge base and stay current on industry trends and best practices.
- Trained employees on safety, environmental and regulatory guidelines and verified compliance.
- Developed strong relationships with clients by providing exceptional customer service and addressing issues promptly.
- Contributed to a positive work environment by promoting teamwork, collaboration, and shared accountability for results.
- Enhanced team productivity by implementing efficient organizational systems and streamlining communication channels.
- Promoted from entry-level position due to demonstrated leadership abilities, commitment to excellence, and proven results in driving team success.
- Improved employee retention rates by fostering a positive work environment and providing regular feedback and support.
- Spearheaded cross-functional projects, effectively managing resources and personnel from various departments for timely completion.
- Collaborated with senior leaders to develop strategic plans aimed at achieving departmental objectives and goals.
- Streamlined inventory management processes, resulting in reduced costs and improved efficiency.
Customer Service Representative
CVS Pharmacy
02.2012 - 02.2015
- Educated customers about billing, payment processing and support policies and procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed timely and effective replacement of damaged or missing products.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Sought ways to improve processes and services provided.
Education
High School Diploma -
Sage Academy
Siler City01-2013
Skills
- Assembly and production
- Repetitive Work
- Workplace Safety
- Manufacturing
- Visual Inspection
- Accuracy
- Quality Assurance
- Safety Regulations Adherence
- Waste Reduction
- Skilled in final assembly processes
- Component installations
- Pneumatic tools use
- Preventive Maintenance
- Work order comprehension
- Hand tools proficiency
- Interpretation of blueprints, wiring diagrams, and drawings
- Problem-Solving
- Attention to Detail
- Following Procedures and Protocols
- Time Management
- Multitasking
- Task Prioritization
- Critical Thinking
- Mechanically Inclined
Accomplishments
- Resolved product issue through consumer testing.
- Facilitator for Liebert Dept. lead 8 team members in High Performance Teams
- Resolved assembly problems by altering dimensions to meet specifications.
- Assistant Lead for MAC10 Line, lead 8 team members meet or exceeded daily goals for line. High volume
Timeline
Assistant Lead
Trion - ASC
03.2016 - 03.2018
Assembler - Tester
Trion - ASC
01.2015 - 10.2024
Customer Service Representative
CVS Pharmacy
02.2012 - 02.2015
High School Diploma -
Sage Academy
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