Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Harris

Gahanna

Summary

Detail-oriented professional with 5+ years in Natural Gas Utility and Power Line Distribution support. Skilled in negotiation, customer service, data entry, and field support. Seeking to drive performance and process improvements.

Overview

8
8
years of professional experience

Work History

Right of Way Agent Associate

AEP Ohio
Gahanna
01.2022 - Current
  • Research property ownership; negotiate easements and tree removals.
  • Secure legal rights for facility placement; manage customer agreements.

Operations Support Coordinator

Nisource/Columbia Gas
Columbus
03.2021 - 01.2022
  • Resolved DPR discrepancies, processed invoices, supported construction teams.
  • Managed ICT queries and Legacy Abandonment Projects.

New Business Representative II

Nisource/Columbia Gas
Columbus
08.2018 - 03.2021
  • Guided customers through service line processes; coordinated project fulfillment.
  • Communicated project updates; resolved complex issues.

Construction Support Coordinator

Nisource/Columbia Gas
Columbus
04.2017 - 08.2018
  • Managed logistics, permitting, materials, and contractor payments.
  • Streamlined processes, improving efficiency and customer satisfaction.

Education

Diploma - Medical Assisting

Bryman Institute
Gahanna, OH
01.2005

Associate of Applied Business - Office Administration

Bradford School
Columbus, OH
01.2003

Skills

  • Right-of-Way Negotiation
  • Customer Service Excellence
  • Notary Public
  • Data Entry
  • Troubleshooting
  • Microsoft Excel
  • WMS
  • Ariba
  • Electronic Mapping Systems
  • Leadership
  • Strategic communication
  • Problem Solving

Timeline

Right of Way Agent Associate

AEP Ohio
01.2022 - Current

Operations Support Coordinator

Nisource/Columbia Gas
03.2021 - 01.2022

New Business Representative II

Nisource/Columbia Gas
08.2018 - 03.2021

Construction Support Coordinator

Nisource/Columbia Gas
04.2017 - 08.2018

Diploma - Medical Assisting

Bryman Institute

Associate of Applied Business - Office Administration

Bradford School
Jessica Harris