Jessica Harshbarger
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, hoping to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Barista
French Creek Coffee & Tea
09.2021 - Current
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Restocked display cases with attractive arrangements to promote specialty food items like scones and muffins.
- Promoted additional items with beverages, increasing store sales.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
ER Registration Clerk
Meadville Medical Center & Subsidiaries
02.2019 - 08.2022
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Studied and researched various medical terms as well as software and coding systems.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Retrieved medical data for physicians and patients.
- Secured confidential patient information from unauthorized access.
- Upheld HIPAA regulations and standards for protecting patient information.
- Performed software updates, upgrades and data backups.
- Proven ability to develop and implement creative solutions to complex problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
Head of Housekeeping
Hotel Conneaut At Conneaut Lake Park
05.2017 - 02.2019
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
Event Bartender
Hotel Conneaut At Conneaut Lake Park
05.2017 - 02.2019
- Closed out cash register and prepared cashier report at close of business.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Completed requisitions to maintain required stock par levels.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
Education
High School Diploma -
PA Cyber Charter School
Midland01.2015
Skills
- Adaptive and Creative
- Computer Proficiency
- New Hire Training
- Ability to Adapt
- Team Leadership
- Solid Problem Solver
- Hospitality Service Expertise
- Registration Coordination
- Patient Registration
- Collecting Intake Information
- Patient Admission
- Data Entry Software
Timeline
Barista
French Creek Coffee & Tea
09.2021 - Current
ER Registration Clerk
Meadville Medical Center & Subsidiaries
02.2019 - 08.2022
Head of Housekeeping
Hotel Conneaut At Conneaut Lake Park
05.2017 - 02.2019
Event Bartender
Hotel Conneaut At Conneaut Lake Park
05.2017 - 02.2019
High School Diploma -
PA Cyber Charter School