Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Hatcher

Ponte Vedra,FL

Summary

Energetic Administrative Coordinator skilled in providing quality administrative support, with experience spanning multiple industries. Dedicated to leading highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship building skills.

Self-motivated Administrative with background handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments. Committed to providing superior administrative support.

Overview

20
20
years of professional experience

Work History

Administrative Supervisor

U.S. Navy Active Duty
Jacksonille , Florida
2020.08 - 2022.10
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Administrative Manager

U.S. Navy Active Duty
Wilmington , North Carolina
2017.02 - 2020.08
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.

Human Resources Specialist

U.S. Navy Active Duty
Fort Worth , Texas
2016.02 - 2017.02
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Analyzed issues and employed improvement processes.

Payroll Specialist

U.S. Navy Active Duty
Pensacola , Florida
2013.09 - 2017.02
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Managed payroll data entry and processing for 645 employees to comply with predetermined company guidelines.

Human Resources Assistant

U.S. Navy And Naval Reserve
Plainville , Connecticut
2007.10 - 2013.02
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Organized new employee orientation schedules for new hires.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Set up orientations and initial training for new employees.
  • Helped employees register for benefits programs using online portals.
  • Tracked various statistics and kept detailed records to support human resources department.

Payroll Clerk

U.S. Navy Active Duty
San Diego , California
2002.10 - 2007.10
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Updated employee banking records when it was necessary.
  • Adjusted employee tax status along with information regarding withholding.

Education

Bachelor of Arts - Healthcare Administration

Ashford University
San Diego, CA
06.2013

Skills

  • Performance Management
  • Quality Assurance
  • Team Building
  • Report Preparation and Analysis
  • Staff Development and Training
  • Coaching and Mentoring
  • Schedule Coordination
  • Team Management and Supervision
  • Honesty and Integrity
  • Payroll Administration
  • Attention to Detail
  • Friendly and Relatable
  • Documentation and Recordkeeping

Timeline

Administrative Supervisor

U.S. Navy Active Duty
2020.08 - 2022.10

Administrative Manager

U.S. Navy Active Duty
2017.02 - 2020.08

Human Resources Specialist

U.S. Navy Active Duty
2016.02 - 2017.02

Payroll Specialist

U.S. Navy Active Duty
2013.09 - 2017.02

Human Resources Assistant

U.S. Navy And Naval Reserve
2007.10 - 2013.02

Payroll Clerk

U.S. Navy Active Duty
2002.10 - 2007.10

Bachelor of Arts - Healthcare Administration

Ashford University
Jessica Hatcher