Jessica Head
Riverview
Summary
Senior Certified Surgical Technologist at a level 1 trauma hospital with operating room experience, expertise in a variety of surgical procedures and medical devices, and a proven ability to positively collaborate with healthcare professionals in fast-paced environments. Strong communicator with exceptional attention to detail and relationship-building skills, seeking to transition into medical sales and support healthcare providers with innovative solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Certified Surgical Technologist (CST)
Henry Ford Health
Detroit
05.2024 - Current
- Scrubbing for complex neurosurgical, orthopedic, and orthopedic spine cases, including craniotomies, laminectomies, spinal fusions/instrumentations, decompressions, scoliosis corrections, total hip/knee arthroplasties, fracture repairs, and trauma-related procedures, anticipating surgeon preferences to ensure precise instrument delivery and seamless case progression.
- Maintaining aseptic technique and sterile field integrity throughout high-precision procedures involving delicate neural structures, spinal hardware, and orthopedic implants, performing accurate sponge, needle, instrument, and sharps counts to prevent retained items and enhance patient safety.
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment.
Bartender
Old Shillelagh
Detroit
06.2025 - 09.2025
- Provided excellent customer service in a fast-paced bar environment.
- Engaged with customers to create a welcoming atmosphere and foster loyalty.
- Developed positive working relationships with fellow employees through effective communication.
- Resolved customer complaints in a professional manner.
Bartender
X-Golf
Woodhaven
10.2022 - 04.2025
- Trained new hires on bartending techniques and customer service skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service regarding golf simulators.
- Engaged with patrons to build relationships and inspire repeat business.
- Operated cash register, processed payments, and handled cash transactions.
Surgical Technologist
Southgate Surgery Center
Southgate
12.2022 - 05.2024
- Assist in surgical operations under the supervision of surgeons, registered nurse and surgical assistants.
- Prepared surgical instruments and equipment for various procedures.
- Sterilized instruments using autoclave machines and monitored processes effectively.
Bartender
Captain Jim's Marina
Gibraltar
04.2022 - 06.2023
- Serving drinks to patrons as well as managing money, keeping the area clean and dealing with unruly guests.
Waitress
Sneakys bar and grill
Woodhaven
10.2021 - 04.2022
- Tending to customers' needs with efficiency and a positive attitude.
- Managed multiple tables efficiently during peak hours.
CNA - Certified Nursing Assistant
Beaumont Health
Trenton
06.2018 - 01.2022
- Providing care to patients on Progressive Care Unit.
- Assisting in toileting, bathing, feeding and other basic care needs as well as collecting vitals and blood sugars on patients.
In Home Caregiver
Becky Cox
Lincoln Park
06.2021 - 09.2021
- Provided homecare for patient, administered medications, monitored vital signs, and assisted with feeding and personal hygiene tasks to ensure comfort and well-being.
Education
Associate's degree - Surgical Technology (Associate of Applied Science)
Henry Ford College
Dearborn, MI05-2024
Surgical Technology - College Degree
Henry Ford Community College
Dearborn, MI05-2024
High school diploma -
Trenton High School
Trenton, MI06-2017
Skills
- Surgical instrumentation
- Aseptic and sterilization techniques
- Preparing for surgeries
- Patient Care
- Direct patient care
- Trauma response skills
- Complex case handling
- HIPAA proficiency
- Medical terminology proficiency
- Anatomy and physiology
- Scrub role efficiency
- Communication skills
- Organizational skills
- Team coordination
- Problem resolution
- Professionalism and ethics
- Relationship building
- Customer service
- Critical thinking
- Sales and persuasion
- Sales and persuasion
Certification
- Certified Surgical Technologist, 05/01/24, 05/31/26
- CPR Certification
- BLS Certification
Personal Information
Jessica Head, CST
Riverview, MI
(734) 250-3257
Jessie.head99@icloud.com
https://www.linkedin.com/in/jessica-head2399
Authorized To Work: US for any employer | Valid driver's license | Available for territory based sales
Timeline
Bartender
Old Shillelagh
06.2025 - 09.2025
Senior Certified Surgical Technologist (CST)
Henry Ford Health
05.2024 - Current
Surgical Technologist
Southgate Surgery Center
12.2022 - 05.2024
Bartender
X-Golf
10.2022 - 04.2025
Bartender
Captain Jim's Marina
04.2022 - 06.2023
Waitress
Sneakys bar and grill
10.2021 - 04.2022
In Home Caregiver
Becky Cox
06.2021 - 09.2021
CNA - Certified Nursing Assistant
Beaumont Health
06.2018 - 01.2022
Associate's degree - Surgical Technology (Associate of Applied Science)
Henry Ford College
Surgical Technology - College Degree
Henry Ford Community College
High school diploma -
Trenton High School