Jessica Hector
Jacksonville,FL
Summary
Hardworking and reliable job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and a pro-active approach to problem-solving.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Self
04.2021 - 03.2023
- Developed age-appropriate activities and crafts to engage children's' intellect
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in potty training and other daily hygiene activities to support child development.
- Worked with children to develop good cognitive, physical and language skills.
- Provided emotional support and guidance to children during difficult times.
- Implemented daily routines and activities to stimulate and engage children.
Tax Intern
Joseph Tax & Consulting Services, LLC
08.2019 - 12.2020
- Organized client tax documents to facilitate quick preparation of tax returns.
- Calculated local, state, federal and international taxes.
- Managed bookkeeping functions such as invoicing and account reconciliations.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
- Collated tax documentation to ensure organization
- Operated high volume inbound and outbound calling while documenting or solving customer concerns
Customer Service Cashier
BJ's Wholesale
02.2017 - 03.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Performed cash, card and check transactions to complete customer purchases.
Education
Associate of Science - Medical Assisting
Virginia College
Jacksonville, FL05.2016
Skills
- Adaptability
- Organization
- Critical Thinking
- Customer Service
- Prioritization Skills
- Computer Literacy
- Time Management
- Child and adult CPR
- Accelerated Problem Solving
- Independent and Collaborative oriented
- Strong written and verbal communication
Timeline
Childcare Provider
Self
04.2021 - 03.2023
Tax Intern
Joseph Tax & Consulting Services, LLC
08.2019 - 12.2020
Customer Service Cashier
BJ's Wholesale
02.2017 - 03.2019
Associate of Science - Medical Assisting
Virginia College