Jessica Hellman

"I have extensive experience in a multifaceted administrative role, encompassing responsibilities such as:

* Office Management: Overseeing daily office operations, ensuring smooth workflow, and maintaining a professional environment.

* Accounts Receivable & Payable: Managing accounts receivable, processing invoices, and reconciling financial records.

* Customer Service: Providing excellent customer support, addressing inquiries, and resolving issues effectively.

* Notary Public: Administering oaths, certifying documents, and witnessing signatures.

* Financial Operations: Handling financial transactions, managing budgets, and preparing financial reports.

* Logistics & Procurement: Ordering materials, managing inventory, and ensuring timely delivery.

* Administrative Support: Scheduling appointments, managing calendars, and providing general administrative support.

As the company has grown, my primary focus has shifted to managing accounts receivable, ensuring accurate and timely collections."

"Experienced Assistant Manager with a proven track record of success in a fast-paced banking environment. Demonstrated expertise in:

* Vault & Teller Operations: Supervised and managed vault and teller operations, ensuring accurate cash handling, balancing, and compliance with security protocols.

* ATM Management: Overseen ATM operations, including maintenance, troubleshooting, and ensuring optimal ATM availability and customer service.

* Team Leadership: Successfully managed and mentored a team of tellers, including hiring, training, performance reviews, and disciplinary actions.

* Sales & Marketing: Actively promoted bank products and services to customers, achieving sales targets and enhancing customer relationships.

* Customer Service: Provided exceptional customer service, resolving customer inquiries and complaints effectively and efficiently.

* Branch Administration: Assisted in the day-to-day management of branch operations, including administrative tasks, security procedures, and compliance with regulations."

* Sales & Customer Service:

* Drive sales and achieve individual and store sales targets.

* Provide excellent customer service, including assisting customers with product selection, fitting, and resolving any issues.

* Model and promote a positive and welcoming shopping experience for all customers.

* Team Leadership:

* Supervise and guide the work of sales associates, ensuring they are performing their duties effectively and efficiently.

* Motivate and inspire the team to achieve sales goals and provide excellent customer service.

* Conduct employee training and development programs.

* Address employee concerns and resolve conflicts fairly and professionally.

* Store Operations:

* Assist with the opening and closing procedures of the store.

* Maintain a clean and organized store environment, including visual merchandising and floor maintenance.

* Ensure compliance with all company policies and procedures.

* Assist with inventory management, including receiving, stocking, and processing returns.

* Handle cash transactions accurately and efficiently.

* Loss Prevention:

* Monitor store activity to prevent theft and fraud.

* Maintain a safe and secure work environment for employees and customers.

Qualifications:

* High School Diploma or equivalent required.

* Prior retail experience, preferably in a supervisory role, is preferred.

* Excellent customer service and communication skills.

* Strong leadership, motivational, and interpersonal skills.

* Ability to work independently and as part of a team.

* Strong organizational and time-management skills.

* Ability to stand for extended periods and lift up to 25 pounds.