Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Pool Attendant
Willow Valley
05.2021
Work with clubhouse attendants, concierge, and clubhouse directors to ensure all functions for the buildings events/activities are set up and broken down and properly stored
Informed and trained to understand the equipment and basic maintenance of the Clubhouse amenities
Performs guest services functioning including welcoming residents to the area, handing out and collecting towels
Testing chlorine (CL) and potential for hydrogen (PH) daily temperature
Follow a provided script when asking a series of health-related screening questions and greet all those entering the campus checkpoint
Experience with managing a pool, testing chemicals, maintaining a tennis court, and restocking/ folding towels.
Concierge
Willow Valley
05.2024 - Current
Maintains a professional manner and appearance and creates a warm, inviting, pleasant and safe environment for all Residents and guests
Welcomes on-site guests, determines nature of business, provides information and directions as required in a friendly, courteous manner
Announces guests to appropriate personnel
Answers incoming telephone calls, determines purpose of callers, and transfers calls to appropriate Residents, Team Member or department
Responsible to book, cancel and change reservations upon request
A working knowledge of Microsoft Oce software and the ability to learn software, databases and web applications is required
Dence, reports and other documents as requested
Responsible to know procedures for daily functions of the Concierge Desk
Performs clerical tasks such as copying, fax/scanning and collating.
Buet Server
Willow Valley
01.2020 - Current
Serving in a retirement community experiencing how to work with people of all ages
Prepared and built food items for guests while maintaining the appearance and cleanliness of food service areas while always adhering to safety policies and procedures, including proper food safety and sanitation
Learned how to work as a team with my colleagues and the value of customer service in a fast-paced environment
Oered new positions at dierent locations within the community.