Jessica Henman
Sidney
Summary
Proactive and goal-oriented nursing professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Associate Nurse Manager
Wilson Health
10.2023 - Current
- Collaborated with medical directors and providers within practice operations.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Provided direct nursing care to patients when personnel was short-staffed.
- Confidently directed overall operation of nursing services and patient care on the night shift.
- Coached and developed clinical employees by providing support and guidance.
- Managed day-to-day operations and workflows for the nursing department on nighshift.
- Related to and resolved patient concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Worked at least 12 hours per month as a floor nurse to maintain clinical proficiency.
Registered Nurse—Acute Care
Wilson Health
01.2020 - 10.2023
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Evaluated patient histories, complaints, and current symptoms.
- Educated families and patients regarding conditions, symptoms and care plans.
- Managed patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses and changing care plans accordingly.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Health Unit Coordinator (HUC)-Acute Care
Wilson Health
01.2012 - 12.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
- Provided concierge service to assist patients and families and direct them to available resources.
- Responded to patient call lights to expedite appropriate follow-through.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Assisted with processing patient admissions, transfers and discharges.
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
State Tested Nursing Assistant
Dorothy Love Retirement Community
03.2010 - 12.2011
- Provided direct personal patient observation, care, and assistance to 48 patients per shift in a long-term care facility.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
Associate of Applied Sciences - Nursing
Edison Community College
01.2019
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01.2023
Master of Science - Nursing Leadership And Management
Western Governors University
Salt Lake City, UT06-2025
Skills
- Proficient in ACLS protocols
- PALS certification holder
- Neonatal resuscitation certification
- Proficient in rhythm analysis techniques
- Clinical assessment skills
- Accurate clinical documentation
- Lifelong learning commitment
- Team leadership
- Effective task management
- Clinical supervision
Timeline
Associate Nurse Manager
Wilson Health
10.2023 - Current
Registered Nurse—Acute Care
Wilson Health
01.2020 - 10.2023
Health Unit Coordinator (HUC)-Acute Care
Wilson Health
01.2012 - 12.2020
State Tested Nursing Assistant
Dorothy Love Retirement Community
03.2010 - 12.2011
Associate of Applied Sciences - Nursing
Edison Community College
Bachelor of Science - Nursing
Western Governors University
Master of Science - Nursing Leadership And Management
Western Governors University
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