Jessica Hernandez
Los Angeles,CA
Summary
Compassionate Professional Nanny known for creating engaging and educational activities while maintaining a productive and efficient schedule. Specialize in developmental milestones, positive discipline techniques, and nurturing emotional intelligence. Excel using empathy, patience, and communication to foster safe and trusting environments for children. Friendly and energetic individual skillful in organizing and conducting age-appropriate activities and providing stimulating learning environment. Focused on maintaining great sense of humor and positive demeanor.
Overview
9
9
years of professional experience
Work History
Preschool Teacher's Assistant
Discovery Schools
Tarzana , CA
2024.07 - Current
- Assist preschoolers with personal care needs.
- Maintain a clean and orderly classroom environment throughout the day.
- Support small group instruction by helping students understand instructions and complete tasks independently when possible.
- Assist in preparing materials for lessons and activities according to lesson plans provided by the teacher.
- Monitor playground activities outdoors to ensure safety of all participants.
- Help to implement positive behavior management strategies in the classroom.
- Supervised children during lunchtime and snack time.
- Kept accurate records of attendance, daily notes on student progress and behavior.
- Read stories aloud to groups of children while engaging them in discussion about characters, plotlines.
- Worked one-on-one with students to reinforce concepts taught by the teacher.
- Communicated regularly with families via phone calls, emails or other methods regarding student performance.
- Attended professional development workshops and training sessions as required.
- Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
- Encouraged social interactions between children through cooperative play activities.
- Greeted parents and students at the start of each day and assisted them in getting settled into the classroom environment.
- Made and distributed nutritious snacks by preparing and dividing into portions.
- Monitored students to observe behavior, enforce rules and maintain safety.
- Maintained safe, clean and constantly supervised play environment.
- Arranged lesson outlines and individual plans according to course syllabus and district requirements.
Family Nanny
Shardai Woods
Santa Clarita , CA
2019.01 - Current
- Engage in meaningful conversations with the children about their day and feelings.
- Provide emotional support during difficult times for both child and family members.
- Administer medication according to instructions provided by parents and guardians.
- Develop and implement age-appropriate educational activities to stimulate learning and development.
- Encourage good behavior through positive reinforcement techniques.
- Create a positive atmosphere that encourages growth, exploration, creativity and independence in the child.
- Resolve conflicts between siblings while maintaining a calm demeanor.
- Take initiative to plan fun outings such as trips to the park or library visits.
- Assist with potty training, dressing, bathing, feeding and overall personal care of the children.
- Clean up after meals and organized toys and play areas when finished playing.
- Instruct older children in basic housekeeping tasks such as making beds and cleaning up toys, clothes, dishes.
- Provide guidance on proper nutrition, hygiene, and physical activity habits.
- Keep detailed records of daily activities including meals served, naps taken, outings attended.
- Help cultivate healthy relationships between siblings through cooperative games.
- Help children discover enrichment activities to inspire imagination and creativity.
- Participate in hands-on learning activities with children incorporating art.
- Observe children during snack time to prevent choking.
- Bathe and dress babies, change diapers and prepare bottles and feeding equipment.
- Develope lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Provide overnight care as needed, ensuring a safe and secure environment.
- Monitore children's behavior, health and well-being as well as physical, emotional and mental development.
- Maintain confidentiality and privacy of all family matters and information.
- Taught life skills, including personal hygiene and organization.
- Minimize TV and mobile device time by engaging children with games and physical books.
Mail Carrier
United States Postal Service
Woodland Hills
2020.09 - 2024.06
- Sorted mail to be delivered according to route and customer address.
- Recorded addresses, weights, and other information on outgoing mail.
- Checked incoming mail for proper postage and correct names and addresses.
- Performed regular maintenance checks on assigned vehicle.
- Organized parcels into appropriate size containers for transport.
- Collected signatures from recipients of registered mail items.
- Responded to customer inquiries regarding postal services and products.
- Kept up-to-date knowledge of postal rates, regulations, and procedures.
- Conducted regular check-ins with supervisors throughout the day.
- Provided friendly customer service at all times while delivering mail.
- Ensured compliance with federal laws related to privacy protection.
- Provided change-of-address cards and other postal forms upon customer request.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Used road maps or GPS to verify routes and designated addresses.
Customer Service Representative
Health Net
Woodland Hills
2019.01 - 2020.01
- Maintained frequent phone contact with provider representatives, pharmacy staff, physicians, and customers assisting to complete insurance forms and applications
- Resolve any customer requests in a timely and accurate manner; escalating complaints accordingly
- Working Knowledge of HIPPA
- Provided facilities, doctors, and members with routine health care information on effective dates of coverage, claims history, deductible, coinsurance amounts and medical benefits.
Preload Supervisor
United Parcel Service
Van Nuys
2016.01 - 2019.01
- Managed 15+ employees
- Evaluated employee performance through observation, feedback sessions, and periodic reviews.
- Trained new employees in job functions, operational procedures, and safety protocols.
- Collaborated closely with other departments on initiatives related to process improvement.
- Facilitated communication between management staff and front-line workers regarding changes in operations or regulations.
- Supervised daily staffing requirements to ensure adequate coverage of workloads.
- Built a strong and effective team of employees to deliver the best service for our customers and come together with management colleagues to strategize new and innovative ways to achieve daily goals
- Maintained accurate records related to employee performance and disciplinary action.
- Investigated potential hazards or risks posed by working conditions or equipment malfunctions.
- Responsible for ensuring that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, and corporate, OSHA, and WISHA requirements.
- Prepared detailed reports outlining current status of projects or activities as requested by upper management.
Education
High School Diploma -
Birmingham Community Charter High School
Van Nuys, CA2015-05
Early Child Education
UCLA Extension
Westwood, CASkills
- Age-Appropriate Activities
- First-aid and CPR
- Child development knowledge
- Social-emotional learning
- Special Needs Support
- Curriculum Planning
- Positive Reinforcement
- Classroom Management
- Lesson preparation
- Experience with Diverse Student Populations
- Computer and Microsoft Office Skills
- Encouraging Participation and Inclusivity
- Strong Work Ethic and Dependable
- Effective Communication
- Teamwork and Collaboration
- Organizational and Planning Skills
- Task Prioritization
- Goal Setting
- Problem-Solving
- Spanish Language Proficiency
- Flexible Work Schedule
- Interpersonal Skills
- Adaptability and Flexibility
Personal Information
Hobbies: Hiking, Reading, Running, Gardening/Planting flowers
Languages
English
Professional
Spanish
Professional
Timeline
Preschool Teacher's Assistant
Discovery Schools
2024.07 - Current
Mail Carrier
United States Postal Service
2020.09 - 2024.06
Family Nanny
Shardai Woods
2019.01 - Current
Customer Service Representative
Health Net
2019.01 - 2020.01
Preload Supervisor
United Parcel Service
2016.01 - 2019.01
High School Diploma -
Birmingham Community Charter High School
Early Child Education
UCLA Extension
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