Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JESSICA HERNANDEZ

Oxnard

Summary

Experienced receptionist with 9 years in the field, skilled in communication, interpersonal, and computer skills. Specialized in medical front desk operations, adept at managing high-volume calls and thriving in fast-paced environments with minimal supervision. Seeking a position for professional growth within the organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Receptionist

Centers For Family Health
- 08.2015
  • Provide information about establishment, such as location of department or office.
  • Medical Records, sort or prepare mail, messages, fax, or courier deliveries
  • Receive Payment and Record Receipts for services.
  • Verify Insurance Eligibility and benefits
  • Schedule appointments
  • Complete Registration Perform all duties within HIPPA regulations
  • Industrial health
  • Drug Screens
  • Division Work Compensation Form RFA
  • Scanning Patients Information
  • Answering phones
  • EMR/PM system
  • Train new front office employees

Medical Assistant

Dr. Reza Occupational Health
02.2015 - 08.2015
  • Verify patients work comp eligibility
  • PR2 form completion
  • DFR initial visit paper work
  • Record maintenance
  • Managing office telephone systems, including answering calls and returning messages
  • Documenting patients’ medical information, including medical history and health insurance information
  • Performing data entry tasks to document patient records within facility databases and maintaining patient files
  • Recording patients’ vital signs, documenting physicians’ notes and changes in medical conditions
  • Prepping exam rooms for clinical procedures and assisting practitioners with patient care
  • Monitoring and documenting patient symptoms for physicians’ review during clinical exams

Administrative Assistant

Channel Island Logistics
09.2013 - 08.2015
  • Audit physical inventories
  • Track inventory of produce that were picked from the farms
  • Audit fuel charges for company trucks
  • Data input for Variety Marketing’s (sister company) pesticide permits
  • Collections for Variety Marketing
  • Execute evaluations (background check and applications) for potential employees
  • Ordering office supplies for all three facilities
  • Shipping and receiving packages
  • Assistant to the owner to the company and the vice president
  • Filing invoices, answering phones and emails
  • Money and check handling

Receptionist

Alliance United Insurance Company
05.2012 - 07.2013
  • Answered high volume calls
  • Scheduled interviews, set up meetings for executives, set up training courses for new hires
  • Used On Base for indexing
  • Received UPS and FedEx shipments
  • Assisted mail room department
  • Money and check handling

Education

Certificate - Phlebotomy

Clinical Traning Insititue
Oxnard
01.2017

Diploma - undefined

Medical Career Services
Oxnard
01.2011

Diploma - undefined

Oxnard High School
Oxnard
06.2010

Skills

  • Leadership and Teamwork
  • Critical thinking and problem solving
  • Communication Skills
  • Effective Time Management
  • Ability to Multitask
  • Fast Learner
  • Time Management
  • Problem Solving
  • Customer Service
  • Communication
  • Leadership
  • Highly responsible and reliable
  • Teamwork
  • Bilingual

Certification

Basic life support 05/2027

Languages

Spanish

Timeline

Medical Assistant

Dr. Reza Occupational Health
02.2015 - 08.2015

Administrative Assistant

Channel Island Logistics
09.2013 - 08.2015

Receptionist

Alliance United Insurance Company
05.2012 - 07.2013

Clinical Receptionist

Centers For Family Health
- 08.2015

Certificate - Phlebotomy

Clinical Traning Insititue

Diploma - undefined

Medical Career Services

Diploma - undefined

Oxnard High School

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