Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hernandez

Houston,TX

Summary

Dedicated housekeeper with a strong background in hospitality at Memorial Hermann Hospital. Expert in sanitization techniques and restroom detailing, enhancing guest satisfaction through meticulous cleaning and organization. Proven teamwork skills, collaborating effectively with staff to maintain high standards of cleanliness and hygiene in all areas.

Overview

2024
2024
years of professional experience

Work History

Childcare Provider

Precious Tots Daycare
2024 - 2025

Healthcare Provider

Medistar Provider Services
03.2020 - 03.2023

Customer Service Receptionist

Medistar Provider Services
04.2021 - 01.2023
  • Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
  • Processed payments accurately, balancing cash drawer at the end of each shift for proper accounting practices.
  • Supported office management tasks such as coordinating employee schedules or preparing reports as needed.
  • Provided administrative support to staff, assisting in the completion of various tasks for improved productivity.
  • Developed strong rapport with clients through active listening and empathetic communication skills.
  • Organized company documents and maintained accurate filing systems for easy retrieval when needed.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered prompt service to prioritize customer needs.

Housekeeper Memorial Hermann Hospital

Crothall Services
02.2015 - 02.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.

Education

Pennfoster High School
Pynsevania
03.2025

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Cleaning bathrooms
  • Hospitality background
  • Restroom detailing
  • Cleaning and organizing
  • Sanitization techniques
  • Sweeping and mopping
  • Customer service

Timeline

Customer Service Receptionist

Medistar Provider Services
04.2021 - 01.2023

Healthcare Provider

Medistar Provider Services
03.2020 - 03.2023

Housekeeper Memorial Hermann Hospital

Crothall Services
02.2015 - 02.2017

Childcare Provider

Precious Tots Daycare
2024 - 2025

Pennfoster High School

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