Jessica Hernandez
Northridge,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Strive to create a positive experience with all that who are encountered regardless of the setting.
Overview
6
6
years of professional experience
29
29
years of post-secondary education
2
2
Languages
Work History
Supervisor
Levis Strauss & Co
01.2024 - Current
- Communicate with managers/ supervisors and other associates to work as a team during peak hours to ensure that consumers' needs are being met
- Maintain up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Enhance client satisfaction by providing personalized styling advice and outfit recommendations.
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Provide training program for new hires, significantly reducing learning curve and integrating them into team quickly.
CSUN Student Intern
Panorama City Elementary School
08.2023 - Current
- Collaborate with teachers and administration to help students with social emotional needs
- Work one on one with students to assist in any educational needs
- Help them with English Language Arts and Mathematics
- Assist educators with projects needed to be done in the classroom
- Supervise children during playground activities.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Expanded professional network by actively engaging with colleagues and mentors within the organization, fostering valuable connections for future career opportunities.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Sales associate/ Acting leader
Athleta
06.2019 - 01.2024
- Provided a personal customer experience for customers walking into the store
- Participate in setting store layout/ roll out of new products
- Effectively open up Brand credit cards and rewards programs
- As an acting lead I gained leadership skills and led various projects
- MVP Recipient- Associate of the Quarter of all Southern California.
TMS (Transcranial Magnetic Stimulation) Technician
Pulse TMS
06.2022 - 01.2023
- Learned how to speak to individuals who suffered from Major Depressive Disorder and Anxiety
- Gain experience on how to effectively treat patients using the Brainsway TMS machine
- Increased patient satisfaction by consistently monitoring progress and adjusting treatment protocols as needed for optimal results.
- Enhanced treatment efficiency by maintaining up-to-date knowledge of TMS technology advancements and incorporating them into practice.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Maintained accurate patient charts and medical records.
- Reduced patient anxiety related to TMS treatments through empathetic communication and provision of comprehensive educational resources.
Education
Bachelors in Sociology- in progress - Sociology
California State University Northridge
Northridge, CA 01.2023 - Current
AA Sociology -
Los Angeles Valley College
Los Angeles, CA 08.2018 - 12.2022
AA General Studies: Natural Science -
Los Angeles Valley College
Los Angeles, CA 08.2018 - 12.2022
AA General Studies: Social and Behavioral Science -
Los Angeles Valley College
Los Angeles, CA 08.2018 - 12.2022
AAS Allied Health Preparation -
Los Angeles Valley College
Los Angeles, CA 08.2018 - 12.2022
Certificate of achievement- Allied Health Preparation -
Los Angeles Valley College
Los Angeles, CA 08.2018 - 12.2022
Certificate of achievement- CSU General Education Breadth -
Los Angeles Valley College
Los Angeles, CA 08.2018 - 12.2022
Skills
Word, PowerPoint slides
Certified TMS technician
Customer Service
Active Listening
Teamwork and Collaboration
Multitasking and Organization
Awards
- Full-Time Dean's Honor Roll- Los Angeles Valley College
- Part- Time Dean's Honor Roll - Los Angeles Valley College
Timeline
Supervisor
Levis Strauss & Co
01.2024 - Current
CSUN Student Intern
Panorama City Elementary School
08.2023 - Current
Bachelors in Sociology- in progress - Sociology
California State University Northridge
01.2023 - Current
TMS (Transcranial Magnetic Stimulation) Technician
Pulse TMS
06.2022 - 01.2023
Sales associate/ Acting leader
Athleta
06.2019 - 01.2024
AA Sociology -
Los Angeles Valley College
08.2018 - 12.2022
AA General Studies: Natural Science -
Los Angeles Valley College
08.2018 - 12.2022
AA General Studies: Social and Behavioral Science -
Los Angeles Valley College
08.2018 - 12.2022
AAS Allied Health Preparation -
Los Angeles Valley College
08.2018 - 12.2022
Certificate of achievement- Allied Health Preparation -
Los Angeles Valley College
08.2018 - 12.2022
Certificate of achievement- CSU General Education Breadth -
Los Angeles Valley College
08.2018 - 12.2022