Diplomatic and flexible professional with 20+ years of experience in achieving objectives and goals across diverse platforms. Expert in strategic planning, resource allocation, and project management to enhance productivity and service quality. Collaborates effectively with teams to troubleshoot problems and develop successful solutions. Highly skilled in verbal and written communications, cultivating positive relationships, and surpassing goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Specialist
SC Governor's School for Agriculture
McCormick, SC
05.2022 - Current
Revise policies and forms according to Department guidelines.
Developed and routinely update department staff database, ensuring accuracy of information.
Update policies and procedures, train staff on safety issues, and ensure adherence to state and departmental regulations.
Manage the procurement process for the Residential Life Department and all nine residential halls, including submission of purchase requisitions and requesting quotes from external vendors, while maintaining an inventory of ordered items.
Control confidential documents in accordance with state requirements. Ensuring privacy regulations are met with 100% accuracy.
Collect and maintain accurate medication logs for all residential students. Communicate with parents regarding students' medical conditions, appointments, medication needs, and campus departures. Assisting the school nurse as required.
Plan, promote, and conduct tours of the Historic Dairy Barn Agricultural Museum on school property during various school events.
Implemented an updated organizational system for office documentation, leading to 50% increased efficiency and productivity. Manage staff record tracking, and data communications, resulting in improved automation of office operations.
Oversee the scheduling of eighth, part-time weekend Residential Advisors.
Off-Park Ranger
SC Department of Parks, Recreation, and Tourism
McCormick, SC
03.2020 - 05.2022
Managed and provided guidance to a team consisting of two (2) part-time Park Rangers.
Effectively oversaw all aspects of the Campground Host Program at Hickory Knob and Baker Creek State Parks.
Accurately collected and deposited revenue from all retail spaces on park grounds, with 98% accuracy. Managed collection and accounting of revenue, retail inventory, park procurement expenditures, and report generation in accordance with park and agency guidelines.
Promoted Hickory Knob State Park as the liaison for the 96-tourism film crew during National Tourism Week. Organized and presented park system events during State Tourism Days, City Parades, and School Events.
Planned, promoted, and conducted First Day hikes, Archery programs, bi-weekly Bird Walk Program, Nature Scavenger walks, and activities for park visitors through personal contact, verbal, and written communications.
Achieved recognition from state with grant for interpretive outdoor axe throwing activities at Hickory Knob State Park.
Office Manager/Fellow
Hemisfair Conservancy
San Antonio, TX
07.2016 - 08.2016
Organized and managed filing system for records, correspondence, and various documents. Assisted management team by preparing reports and presentations. Supervised office inventory activities and submitted purchase orders.
Managed all incoming communication channels including phone calls, emails, mail routing, and courier coordination.
Served as photographer for park events.
Engaged in speaking opportunities at networking events to highlight the Conservancy.
Worked with leadership to plan the First Annual Mockingbird Festival with local vendors and entertainment.
Tracked donor monies and managed support letters using Raiser's Edge software. Monitored email outreach to measure donor engagement.
Administrative Specialist
Toyota Tsusho America, Inc
San Antonio, TX
10.2006 - 07.2012
Successfully managed productive partnerships with vendors, suppliers, and contractors, which led to a significant 35% decline in supply chain expenses, along with a 15% drop in shipping costs.
Coordinated transportation logistics for the movement of $10 million+ of parts from Japan to facilities in San Antonio and Chihuahua, Mexico.
Devised comprehensive system for transporting employees safely and swiftly to and from Mexico's affected areas during an ecological crisis, achieving optimal control over all merchandise.
Created emergency shipment delivery service to maintain uninterrupted operation of Toyota assembly line, achieving 90% efficiency.
Managed logistics of various events, including conferences, workshops, and seminars.
Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
Administrative Specialist
US Army Reserve
San Antonio, TX
07.2004 - 11.2006
Managed team of 6 administrative personnel. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reduced operating budget by 25 percent by streamlining supply requirements for two departments.
Created and supervised field operations for 30 personnel. Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Collaborated with a team of six translators utilized in Iraq with Diplomatic Immunity processes.
Lead projects to procure, receive, store, install, distribute, maintain, and manage various electronics, credit cards, and equipment for over 120 staff members.
Regularly requested by other units to train personnel for deployments.
Civil Affairs Specialist
US Army Reserve
Deployed, Iraq
03.2003 - 06.2004
Hired translators, managed schedules, and supervised 13 local translators. Collaborated with a non-profit organization to implement a payment system and provide housing assistance.
Established and preserved effective communication channels with civilian aid agencies, non-governmental organizations, local governmental agencies, and multinational military agencies to ensure successful allocation of reconstruction funds and execution of activities within two provinces.
Maintained medical and personnel records for over 150-unit staff members. Scheduled appointments and transportation throughout Iraq for vaccinations and medical care.
Effectively directed Joint Tactical Operations Center for processing classified paperwork, situational reports, and daily operations supporting Marine and Army Leadership in lower Iraqi provinces. Maintained 100% accountability of troops, troop movement, and equipment inventory.
Was responsible for $850,000 in unit supplies and vehicles throughout Iraq with a 90 percent accountability rate upon return.
Developed and implemented civil-military operations plans for disaster relief missions.
Administrative Specialist
US Army
Kalamazoo, MI
12.2001 - 03.2004
Provided administrative support to department staff, to include; appointments and organized meetings. Recorded time off requests and administered electronic timesheet tracking maintenance for onsite personnel, ensuring 100% accuracy.
Served as the primary liaison between support staff and deployed staff in Kosovo and Bosnia.
Prepared, updated, and coordinated requests for evaluations, promotions, awards, and decorations.
Managed daily office operations, including the maintenance and repair of office and facility equipment, handling of mail, and purchasing of supplies. Instituted and ensured proper execution of policies and procedures unit-wide.
Maintained personnel and medical files for 150 staff members within the unit.
Education
Career Course - Project Management (CAPM)
Syracuse University
Syracuse, NY
11-2023
Bachelor of Arts - International Relations
St. Mary's University
San Antonio, TX
05-2016
Master of Arts - International Relations
Texas State University
San Marcos, TX
Skills
Innovative Crisis and Conflict Mediation
Interpersonal Relations
Project Management
Strong Organizational and Analytical Skills
Guest Relations
Community Outreach
Accomplishments
2022-South Carolina Lakes Region Ranger of the Year
Purple Heart
Combat Action Ribbon
Army Commendation Medal X2
Certification
National and South Carolina Pool and Spa Operator Certification
First Aid and CPR Certification
HIPAA Certification
FERPA Certification
South Carolina State Driver's License with small Bus Training
Program Knowledge
Raiser's Edge
Revenue Tracking
SCEIS
HR Connect
Microsoft Suite Applications: Microsoft Word, Excel, PowerPoint, Outlook, Email
Timeline
Administrative Specialist
SC Governor's School for Agriculture
05.2022 - Current
Off-Park Ranger
SC Department of Parks, Recreation, and Tourism
03.2020 - 05.2022
Office Manager/Fellow
Hemisfair Conservancy
07.2016 - 08.2016
Administrative Specialist
Toyota Tsusho America, Inc
10.2006 - 07.2012
Administrative Specialist
US Army Reserve
07.2004 - 11.2006
Civil Affairs Specialist
US Army Reserve
03.2003 - 06.2004
Administrative Specialist
US Army
12.2001 - 03.2004
Career Course - Project Management (CAPM)
Syracuse University
Bachelor of Arts - International Relations
St. Mary's University
Master of Arts - International Relations
Texas State University
National and South Carolina Pool and Spa Operator Certification
First Aid and CPR Certification
HIPAA Certification
FERPA Certification
South Carolina State Driver's License with small Bus Training
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