Jessica Herring
La Grange,NC
Summary
Dedicated Director of Nursing in long term care facility as experienced Registered Nurse (RN) since 2009. Specialty experience as a Director of Nursing with Infection Preventionist certification. Skilled in physical assessments and individualized nursing care. Understanding of Medicare and Medicaid fee schedules and insurance covered care. Reliable, ethical healthcare provider with ability to stay calm and intervene during crises, to facilitate groups and educational seminars, and to collaborate with multidisciplinary teams to provide the best care possible. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Committed to nursing leadership with track record of improving patient outcomes and staff performance. Dedicated tp enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs.
Professional nursing leader prepared and dedicated to advanced responsibilities in healthcare management. Proven ability to drive patient care excellence and improve operational efficiency. Strong focus on collaborative team leadership and adaptable to changing environments. Skilled in strategic planning, staff development, and regulatory compliance, consistently delivering impactful results.
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Experienced with infection control measures, ensuring safe healthcare environments. Utilizes data analysis to identify and mitigate infection risks effectively. Knowledge of training healthcare staff on best practices in infection prevention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Nursing/Infection Preventionist
Yad Healthcare
Wallace, NC
11.2022 - Current
- Company Overview: Wallace Rehabilitation and Healthcare
- Led nursing staff in implementing best practices for patient care and operational efficiency.
- Developed strategic initiatives to enhance clinical outcomes and improve patient satisfaction scores.
- Oversaw compliance with healthcare regulations, ensuring adherence to quality standards across departments.
- Mentored nursing leaders, fostering professional growth and cultivating a culture of excellence in care delivery.
- Streamlined workflows through process improvement initiatives, enhancing team collaboration and communication.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
Assistant Director of Nursing/Infection Preventionist
YAD Healthcare
Goldsboro, NC
08.2021 - 11.2022
- Led nursing staff in implementing patient care protocols to enhance service delivery.
- Developed training programs for new nursing personnel to improve onboarding efficiency.
- Coordinated interdepartmental communication to streamline patient discharge processes.
- Oversaw compliance with healthcare regulations and standards, ensuring quality control measures were met.
- Analyzed patient feedback to identify areas for improvement in nursing practices and operations.
- Mentored junior nursing staff, fostering professional development and enhancing team performance.
- Initiated quality assurance projects that improved patient outcomes and satisfaction scores.
- Performed rounds to observe care and interview staff, residents, and families.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Enhanced staff performance through regular training sessions and professional development opportunities.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Implemented infection control measures, reducing hospital-acquired infections significantly over time.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Provided educational resources on disease prevention and health maintenance topics to help patients make informed decisions about their care.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
RN Supervisor
Signature HealthCARE LLC
Kinston, NC
01.2020 - 08.2021
- Long term care nurse supervisor providing care to residents admitted for acute care rehabilitation requiring therapy along with long term residents who are unable to provide sole care for themselves out in the community. RN supervisor providing supervision for Certified nursing assistants and nursing personnel in the clinical setting providing optimal care for residents in a 110 bed long term care nursing and rehabilitation facility.
- Streamlined patient admission processes, enhancing operational efficiency and reducing wait times.
- Coordinated nursing schedules, ensuring optimal staffing levels and coverage for patient care needs.
- Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
- Developed training programs for new nursing staff, fostering knowledge transfer and team cohesion.
- Oversaw inventory management of medical supplies, minimizing shortages and waste through effective tracking systems.
- Developed and implemented individualized care plans tailored to each patient's needs.
- Conducted regular assessments of patients' health status, identifying changes and adjusting care plans accordingly.
- Led quality improvement initiatives that enhanced patient satisfaction and operational efficiency within the facility.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
- Managed complex cases involving multiple comorbidities effectively by coordinating services from various healthcare providers as needed.
- Promoted a positive and supportive environment for family members, addressing concerns and providing education on long-term care processes.
Director of Nursing
Countryside Village
Pikeville, NC
02.2019 - 01.2020
- Serve as a interdisciplinary member and Registered Nursing Administrator who advised and assisted management team members on day to day processes of residents and staff in an Alzheimer’s and Dementia Assisted Living Facility.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Evaluated emerging technologies in healthcare, recommending appropriate innovations for adoption within the department to improve efficiency and patient outcomes.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Education
BSN -
Gardner-Webb University
01.2013
ADN - undefined
Lenoir Community College
05.2009
High School - undefined
North Lenoir High School
05.2005
Skills
- RN
- Home Health
- Oasis C Certification
- Pediatric
- Med Surg
- Staff Nurse
- Oncology nursing
- Hospital
- Critical Care
- Emergency Room
- Oncology
- Case management
- Oasis
- Policies compliance enforcement
- Staff recruitment and retention
- Clinical resources management
- Healthcare regulations compliance
- Staff scheduling
- Clinical operations management
- Multidisciplinary team collaboration
- Interdepartmental collaboration
- Clinical leadership
Accomplishments
Deficiency free annual DHHSR survey 2025
5 star quality measure facility 2025
CMI rates exceeding state average 2025
AHCA/NCAL National Bronze Quality Award Winner 2025
C-DON Certified Director of Nursing
IP-BC Certified Infection Preventionist
CRNI-IV/Biotherapy Certifcation
Certification
- RN
- BLS, ACLS
Additional Information
- Skills
- Case Management
- Critical-Care Nursing
- JCAHO Standards/ Compliance
- Medication Administration
- Parent/Patient/Family Education
- Patient Advocacy
- Patient Assessment
- Oasis C Certification
- Pediatric-Neonatal, Oncology Nursing
- Quality & Continuity of Care
- Diabetes Education
Timeline
Director of Nursing/Infection Preventionist
Yad Healthcare
11.2022 - Current
Assistant Director of Nursing/Infection Preventionist
YAD Healthcare
08.2021 - 11.2022
RN Supervisor
Signature HealthCARE LLC
01.2020 - 08.2021
Director of Nursing
Countryside Village
02.2019 - 01.2020
ADN - undefined
Lenoir Community College
High School - undefined
North Lenoir High School
BSN -
Gardner-Webb University