Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Herrington

Troy,NY

Summary

Dynamic store owner with a proven track record at 2 Brokechics Udderly Delight Meats & More LLC, excelling in financial management and customer relations. Successfully implemented marketing strategies that boosted brand awareness and customer satisfaction, while fostering a collaborative team environment that enhanced employee retention and operational efficiency.

Overview

30
30
years of professional experience

Work History

Store Owner

2 Brokechics Udderly Delight Meats & More Llc
03.2022 - Current
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Developed and implemented standard operating procedures for service consistency.
  • Trained staff on best practices for customer engagement and product knowledge.
  • Monitored inventory levels to maintain stock and prevent shortages.
  • Assisted in marketing efforts to promote services and attract new customers.
  • Resolved customer inquiries and complaints to enhance overall experience.
  • Maintained cleanliness and organization of workspaces for safety compliance.
  • Adapted quickly to changing demands, ensuring smooth operational continuity.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Implemented sustainable practices, reducing environmental impact.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Owner/Operator

Herrington Farms Inc
06.1995 - Current
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Developed and implemented standard operating procedures for service consistency.
  • Trained staff on best practices for customer engagement and product knowledge.
  • Maintained cleanliness and organization of workspaces for safety compliance.
  • Adapted quickly to changing demands, ensuring smooth operational continuity.
  • Managed day-to-day business operations.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Optimized workflow processes through careful analysis of operational needs and resource allocation.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Implemented sustainable practices, reducing environmental impact.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Monitored inventory levels to maintain stock and prevent shortages.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Education

Associate of Science - Animal Health

Suny Morrisville
Morrisville, NY
05.1995

Skills

  • Store operations
  • Business networking
  • Store maintenance
  • Financial planning
  • Business administration
  • Inventory control
  • Merchandise planning
  • Employee scheduling
  • Operations management
  • Financial tracking
  • Promotional planning
  • Sales management
  • Staff hiring
  • Social media marketing
  • Product marketing
  • Budget planning
  • Business marketing
  • Sales oversight
  • Business development
  • Relationship building
  • Customer relations
  • Financial management
  • Staff management
  • Cost reduction
  • Budget development
  • Regulatory compliance
  • Strategic planning
  • Employee development
  • Business planning
  • Small business operations
  • Verbal and written communication
  • Value proposition development
  • Quality management systems
  • Client service
  • Sales leadership
  • Sales strategy development
  • Project management
  • Business launch
  • Business management
  • Team oversight
  • Service quality assurance
  • Marketing
  • Administrative oversight
  • Human resources
  • Human resource management
  • Budget administration
  • Market trend awareness
  • Labor relations
  • Accounting expertise
  • Hiring and staffing
  • Cash flow optimization
  • Profit and loss
  • Profit and loss analysis
  • Social media control
  • Marketing tactics
  • Customer service
  • Payroll administration and timekeeping
  • Hiring and onboarding
  • Process improvement
  • Team leadership
  • Supplier monitoring
  • Delegating work
  • Price structuring
  • Financial oversight
  • Decision-making
  • Staff development
  • Budget control
  • Attention to detail
  • Marketing strategies
  • Administrative management
  • Training management

    • Revenue forecasting

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Store Owner

2 Brokechics Udderly Delight Meats & More Llc
03.2022 - Current

Owner/Operator

Herrington Farms Inc
06.1995 - Current

Associate of Science - Animal Health

Suny Morrisville

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Jessica Herrington