Jessica Hicks
Springfield,MO
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
6
6
years of professional experience
Work History
Crew Member
Braum's Ice Cream & Burger Restaurant
06.2018 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Hillcrest High School
Springfield, MO05.2019
Associate of Arts - Criminal Justice
Ozarks Technical Community College
Springfield, MO05.2021
Bachelor of Science - Criminal Justice
Missouri State University
Springfield, MO05.2025
Skills
- Multi-tasking
- Communication
- Leadership
- Problem solving
- Team player- training new hires
- Digital literacy
- Work ethic- worked the same place for 6 years
- Time management
- Customer service skills
- Attention to detail
- Active listening
- Critical thinking
- Organized
Accomplishments
- Student council for 7 years
- Leadership Academy
- Bass Fishing club
- Parent Teacher Student Association
Timeline
Crew Member
Braum's Ice Cream & Burger Restaurant
06.2018 - Current
High School Diploma -
Hillcrest High School
Associate of Arts - Criminal Justice
Ozarks Technical Community College
Bachelor of Science - Criminal Justice
Missouri State University
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