Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jessica Hicks

West Valley City,UT
Jessica Hicks

Summary

Hardworking  with background in quickly taking orders, managing the drive-thru window and preparing food. POS systems knowledge. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team.

Overview

5
years of professional experience

Work History

Villa Motel
Tooele, UT

House Keeper
11.2016 - 01.2017

Job overview

  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Dusted picture frames and wall hangings with a cloth.
  • Removed waste paper and other trash from the premises to designated area.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Verified that all storage areas and carts were clean and organized.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Moved chairs, desks and beds around rooms to clean behind and underneath them.
  • Changed bed linens and collected soiled linens for cleaning.
  • Cleaned walls, windows, shades and curtains.
  • Swept and washed all hard surface floors.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.

Osaka
Tooele, UT

Server Cashier
11.2015 - 12.2015

Job overview

  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Resolved guest complaints quickly and efficiently.
  • Delivered quality service by providing a warm and welcoming environment.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Assisted co-workers whenever possible.
  • Quickly set up and cleared tables and stocked all service stations.
  • Served beverages, breads and butter and replenished items as necessary.

Moose Lodge Bar
Tooele, Utah

Bartender Server
03.2012 - 10.2012

Job overview

  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff and delivered beverages to guests.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Processed orders on a computerized Point of Sale system.
  • Upheld strict cash handling procedures.
  • Verified that guests at the bar were of legal age.
  • Refused service to intoxicated guests.
  • Adhered to state laws regarding alcoholic beverage service.
  • Notified a manager if a guest was intoxicated or rude to other guests.
  • Cleaned, mopped and vacuumed the bar area.
  • Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).
  • Closed out cash register and prepared cashier report.
  • Cleaned and changed ashtrays and emptied trash cans as necessary.
  • Cleaned shelving, mixers, cups, blenders and soda guns.
  • Retrieved liquor, wine and beer from various storage facilities.
  • Served each guest courteously, quickly and efficiently.
  • Maintained a consistent, regular attendance record.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Ensured liquor was secured at the end of shifts.
  • Set up glassware and liquor prior to events.
  • Maintained full knowledge of beverage lists and promotions.

Education

Tooele High School
Tooele

GED
2008

University Overview

Skills

  • Engaging personality
  • Attending multiple customers
  • Responsible alcohol service
  • Handling difficult customers
  • Clear and effective communication
  • Inventory
  • Highly reliable
  • Liquor, beer and wine knowledge
  • Able to bend, squat and reach
  • Interpersonal skills
  • Basic math
  • Fast learner
  • Late-night shift availability
  • Customer-oriented
  • Dedicated team player
  • Friendly and helpful
  • Quick learner

Timeline

House Keeper
Villa Motel
11.2016 - 01.2017
Server Cashier
Osaka
11.2015 - 12.2015
Bartender Server
Moose Lodge Bar
03.2012 - 10.2012
Tooele High School
GED

Similar Profiles

CREATE PROFILE
Jessica Hicks