Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Hill

Becker,MN

Summary

Highly trained Center Manager with 20 years experience and knowledgeable about operational needs, management and team leadership. Excellent planning and problem-solving abilities. Dedicated to keeping operations efficient and smooth. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Dedicated Radiology professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational Values. Utilizes Account Executive key skills to build key relationships with all providers, gate keepers, partners and care teams to increase market volume, revenue and business efficiencies while tracking and forecasting

Overview

24
24
years of professional experience
1
1
Certificate

Work History

Center Manager and Account Executive

Rayus Radiology
GRAND RAPIDS, MN
05.2020 - Current
  • Perform all center operations including team building, budget and strategic planning, operational goals, recruiting and training with annual reviews on ten Radiology associates
  • Perform duties of MRI and Pain Management Technologist, Insurance and Administration
  • MR Safety implementation, Center Policy build and review, American College Radiology Certifications, Joint Commission Compliance
  • Account Executive role including forecasting, planning, data entry, analytics, problem resolution, service and education to patients and health care providers
  • Tracking Sales force, Power BI
  • Host and lead conferences, seminars, provider portal implementation and regulation
  • Cold calling, teams meeting consultations, appointments, outreach
  • Liaison with Fairview, Essenttia and market Radiologist's partnerships
  • Managed work and performance of more than twelve employees.
  • Improved Revenue by 50% by applying advanced protocol abilities, new proceses, market understanding and knowledge of exams and insurance reimbursements
  • Interacted well with Healthcare providers to build connections and nurture relationships.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Increased sales doubling exam volume by establishing goals, overseeing performance and implementing new processes
  • Built loyal account base and long-term business relationships with referring accounts.
  • Communicated with staff, patients and healthcare providers to encourage highest quality of service.

Lead MRI Technologist

Rayus Radiology
ST CLOUD, MN
05.2011 - 04.2020
  • MRI scanning, protocol building and implementation
  • Recruiting, hiring, training, coaching, mentoring and team building, annual reviews
  • 100% American College Radiology compliance on three MRI scanners
  • MRI Compliance and safety training to MRI Technologists
  • Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Operated MRI equipment, set imaging factors and manipulated software to generate quality and accurate images.
  • Administered IV drugs to patients to create contrasts on scanned images.

Chief Technologist

Rayus Radiology
COON RAPIDS, MN
09.2003 - 05.2011
  • Performed multimodality scanning and programming,
  • Center Supply Orders and payments for vendors
  • Performance review and QA to for all CT, Pain Management and X-RAY Technologist
  • Established 100% compliance on MDH inspection
  • Performed CT and MRI American College of Radiology compliance and Certifications
  • Increased referral connections with account executive increasing CT, procedural volumes, helping new markets launch departments
  • Performed Conflict management, Leadership, Budget and Strategic planning

X-Ray Technologist

Rayus Radiology
ST LOUIS PARK, MN
07.1998 - 09.2003
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
  • Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films and chemicals.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Monitored patients for signs of adverse reactions or other abnormalities of significance.
  • Collected patient vital signs and medical history as part of physical exam preparation procedures.
  • IV implementation

Education

Bachelor of Arts - Business Management, Leadership

Patten University
Oakland, CA
05.2018

Associate of Applied Science - Radiology

Century College
White Bear Lake, MN
10.1997

Skills

  • Strong Multi Modality Technologist
  • Service Recovery Skills
  • Provider Education
  • Committee, Organizer,
  • Event Planner
  • Process, Policy Build
  • Budgeting, Forecasting,
  • Strategic planning
  • Microsoft Excel, Powerpoint, Word
  • Microsoft Outlook
  • Salesforce, Power BI, ADP,
  • Coupa, SaaS, B2B
  • Recruit, Train
  • Coaching, Mentoring,
  • Exceeding MDH Review
  • Exceeding Jayco reviews
  • Magnetic Resonance Safety
  • Market sales, volume tracking, forecasting, planning, budgets, presentations, equipment allocation
  • Problem Anticipation and Resolution
  • Business Leadership
  • Focus and Follow-Through
  • Constructive Feedback
  • Administrative Management

Certification


  • Licensed R.T.(R)(M)(CT)(MR)


  • BLS Certification

Timeline

Center Manager and Account Executive

Rayus Radiology
05.2020 - Current

Lead MRI Technologist

Rayus Radiology
05.2011 - 04.2020

Chief Technologist

Rayus Radiology
09.2003 - 05.2011

X-Ray Technologist

Rayus Radiology
07.1998 - 09.2003

Bachelor of Arts - Business Management, Leadership

Patten University

Associate of Applied Science - Radiology

Century College
Jessica Hill