Compulink EHR
Jessica Hill
Arlington,TX
Summary
I am looking for a position where I can use the 19yrs of Medical Office experience I have, leveraging an expertise in Electronic Health Records Systems and exceptional interpersonal skills as well as demonstrating the ability to deliver results through both technical and soft skills daily.
Overview
19
19
years of professional experience
1
1
Language
Work History
Surgical Coordinator
Eye Consultants Of Texas
09.2023 - Current
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Contributed to a reduction in surgery cancellations by closely monitoring patient compliance with pre-surgical instructions.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Efficiently managed high volume caseloads up to 20-30 surgeries weekly while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Actively participated in quality improvement initiatives, contributing valuable insights and suggestions for optimizing workflow processes within the surgical coordinator role.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Managed office logistics by scheduling pre-operative and post operative appointments, maintaining files and collecting payments.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Prepared and processed patient referrals and transfer requests.
Medical Office Manager
Lakeside Eye Care
08.2005 - 06.2023
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable and accounts payable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Organized and updated databases, records and other information resources.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Cross-trained and provided backup support for organizational leadership.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Assisted patients in filling out check-in and payment paperwork as well as taking co-pays utilizing various processing software and balanced financial records each day.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Posted and adjusted payments from insurance companies.
- Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
- Processed billing calls and answered questions from patients and third-party carriers.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Assisted in preparation of medical reports for external parties.
Education
Early Childhood Education
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Richland High School
North Richland Hills, TX05.2003
Skills
- Microsoft Office & Quickbooks
- Electronic Health Records Systems
- Operational Efficiency
- Patient Needs Assessment
- Records and Database Management
- Medical Procedures Scheduling
- HIPPA/OSHA Compliance
- Electronic Filing System
- Accounts Payable and Receivable
- Patient Demographics
- Planning and Prioritization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Nextech EHR
AdvancedMD
Netchex
Weave
Ring Central
PayJunction
CardPoint
CareCredit
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementPersonal development programsFlexible work hoursCompany CultureQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Surgical Coordinator
Eye Consultants Of Texas
09.2023 - Current
Medical Office Manager
Lakeside Eye Care
08.2005 - 06.2023
Early Childhood Education
Tarrant County College District
High School Diploma -
Richland High School
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