Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Hill

Kingsport,TN

Summary

Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve, and increase customer satisfaction. A hardworking, reliable and focused on going above and beyond to support the team and serve customers. Motivated to continue to learn and grow as a professional.

Overview

16
16
years of professional experience

Work History

General Manager of Operations

Domino’s
06.2024 - 05.2025
  • Managed opening and closing procedures, ensuring smooth shift operations.
  • Trained staff on best practices and operational standards.
  • Delegated work duties to enhance team efficiency.
  • Executed bank deposits and conducted til counts accurately.
  • Oversaw inventory management to maintain optimal stock levels.
  • Processed truck orders to ensure timely deliveries.
  • Enhanced customer satisfaction through proactive communication and efficient issue resolution.

General Manager

Bojangles'
12.2022 - 01.2024
  • Managed store operations, including opening and closing procedures, ensuring seamless shifts.
  • Delegated tasks effectively to optimize team performance and maintain service standards.
  • Coordinated truck orders and inventory management to minimize waste and maximize profitability.
  • Executed cash outs and safe counts accurately to uphold financial integrity.
  • Enhanced customer satisfaction through staff training focused on service excellence.
  • Maintained high cleanliness and organization standards to foster a welcoming dining atmosphere.
  • Streamlined scheduling practices for optimal staffing during peak hours, reducing labor costs.
  • Implemented portion control strategies to reduce food waste while increasing profitability.

Server trainer

Cheddars Casual Cafe
07.2009 - 08.2018
  • I trained servers, waited tables, opened and closed restaurant. We had cleaning and prep side duties as well.

Manager of Food Service

Subway
07.2009 - 06.2012
  • Executed opening and closing duties, ensuring operational continuity.
  • Coordinated staff schedules to meet peak hour demands efficiently.
  • Delegated responsibilities among team members for improved workflow.
  • Managed inventory and truck orders to support daily operations.
  • Increased customer satisfaction by implementing targeted staff training initiatives.
  • Created a welcoming dining environment through rigorous cleanliness standards.
  • Reduced food waste via strategic inventory practices, boosting profitability.
  • Performed safe counts to uphold financial integrity during shifts.

Process Leader Quality Gate

Miyake Forging North America
08.2017 - 2022
  • I am responsible for training and running quality gate. I run at least 3 quality gate machines which includes setting sensors and machines to spec for each part numbers drawings. Make sure parts are in spec with quality also. Load and unload bins with walking fork truck and quality checks hourly.
  • Managed daily shift scheduling, ensuring adequate staffing levels to meet operational demands.
  • Evaluated employee performance regularly, providing feedback and coaching to foster continuous improvement.
  • Promoted teamwork among staff members through effective communication and collaboration techniques.

Education

High School Diploma - undefined

Dobyns Bennett High School
Kingsport, TN
06.2003

Skills

  • Quality inspections
  • Operator training
  • Machine setup and operation
  • Goal oriented
  • Maintain quality work
  • Machine change-overs

Timeline

General Manager of Operations

Domino’s
06.2024 - 05.2025

General Manager

Bojangles'
12.2022 - 01.2024

Process Leader Quality Gate

Miyake Forging North America
08.2017 - 2022

Manager of Food Service

Subway
07.2009 - 06.2012

Server trainer

Cheddars Casual Cafe
07.2009 - 08.2018

High School Diploma - undefined

Dobyns Bennett High School

Similar Profiles

CREATE PROFILE