Jessica Hill
Victorville,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
Work History
Closer/Store Opener
D6 Pizza
Victorville, CA
09.2023 - Current
- Performed opening and closing procedures including counting cash drawer funds at end of shift.
- Communicated effectively with other staff members to ensure efficient operations.
- Trained new employees on proper use of kitchen equipment, cooking techniques.
- Received orders from customers, annotating modifications to standard menu items and delivering order tickets to cooks for preparation.
- Prepared and cooked food to customer specifications.
Kitchen Manager
Chipotle Mexican Grill
Chesapeake
03.2022 - 08.2022
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Scheduled and received food and beverage deliveries, adhering to food costs and budgets
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Certified Trainer
Chipotle Mexican Grill
Chesapeake
06.2021 - 03.2022
- Followed specific training programs to help new employees improve their job skills
- Conducted training exercises for individuals based on their differentiated learning needs
- Kept detailed notes of trainees and touched base between trainees and managers to ensure their success at the company.
Crew Member/Cashier
Chipotle Mexican Grill
Chesapeake
01.2021 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Tallied cash drawer at the beginning and end of each work shift
- Pushed upselling techniques to new and returning customers to achieve sales goals
- Cleaned and maintained the appearance of the front of the house, lobby, and bathrooms to maintain a professional and clean environment for customers
- Prepared food for customers with efficiency and accuracy to meet hourly service goals.
Sales Floor Associate/Customer Service
Kmart
Apple Valley, CA
11.2018 - 03.2019
- Organized store merchandise racks and displays to promote visually appealing environments
- Built customer loyalty and retention by delivering excellent shopping experiences
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor of Science Criminal Justice - Forensic Science
American InterContinental University
Schaumburg, IL04-2024
Skills
- Customer service
- Adaptability
- Leadership
- Communication skills
- Computer literacy
- Time management abilities
References
References available upon request.
Timeline
Closer/Store Opener
D6 Pizza
09.2023 - Current
Kitchen Manager
Chipotle Mexican Grill
03.2022 - 08.2022
Certified Trainer
Chipotle Mexican Grill
06.2021 - 03.2022
Crew Member/Cashier
Chipotle Mexican Grill
01.2021 - 06.2021
Sales Floor Associate/Customer Service
Kmart
11.2018 - 03.2019
Bachelor of Science Criminal Justice - Forensic Science
American InterContinental University