Jessica Hinojosa
Suffern,NY
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Secretary to the Principal
Sloatsburg Elementary School
04.2023 - Current
- Serves as liaison between the principal, the school staff, and students and families in the community by providing accurate, timely information and guidance on school procedures, reports, requirements, school programs, school events and activities, policies and procedures
- Administration work in the following areas, attendance management, data reporting on student enrollment to the School District office
- Managing Principal’s special projects Planned and coordinated logistic and materials parent/ teacher administrator/meetings and committees and school events Preparing State testing materials Oversee school budget, inventory and managed the ordering of school wide supplies, and obtained signatures on financial documents and invoices Used bilingual skills to communicate with students, and parents with school related questions and concerns Assisted the school principal in answering calls, keeping a meeting calendar, drafting correspondence, school flyers, and school events calendar
- Served as the first point of contact for school visitors, families, and students daily
- Reviews incoming correspondence and ensures distribution and/or appropriate posting of information of interest or concern to school personnel
- Performs duties including personnel and payroll coordination, computer area security, key control and record management.
- Maintained electronic filing systems and categorized documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Clinic Social Worker
Community Healthcare Network
07.2017 - 01.2023
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated client documentation for accurate, compliant and current records.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- De-escalated stressful situations through individual and family crisis interventions.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Assisted in guiding patients to access healthcare resources effectively and provided follow ups to successful outcomes
- Collaborated with medical professionals to contribute to patient care
- Provided supportive counseling to individuals and families and built foundational trust with patients
- Developed care plans with coordination of the physician, psychiatrist, patient and families during case conferences
- Created & conducted workshops for patient care needs in the areas of: Depression and the elderly, domestic violence, and Teens and family planning.
Foster care & Preventive Services Caseworker
Coalition for Hispanic Family Services
10.2012 - 02.2015
- Coordinated with community organizations and service providers to arrange successful placements for youth in foster care
- Developed, implemented and monitored safety plans for youths in foster care and their families
- Provided supportive counseling, crisis intervention and advocacy for youth, birth parents and foster families
- Testified at court hearings and proceedings
- Keep current and accurate client records, case files, record notes, and medical records
- Maintained regular contact with attorneys, therapists, CPS/ACS and other providers
- Conducted home visit and home studies of families housing foster care children or projected family
- Documented all services provided, complete integrated assessments and client service plan according to policy dictated timelines
- Provided Case Management Services to birth families to assist with the reunification of families and children
- Provided referrals for needed community resources and services
- Maintained confidentiality and HIPPA standards for all assigned clients and families
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Created treatment or service plan meeting each client's individualized needs.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Monitored clients' progress to adjust treatment plans accordingly.
- Collaborated with other professionals to plan and coordinate care for clients.
Preventive Case Planner
Safe Space
09.2011 - 10.2012
- Located resources and made referrals to provide aid to family and children.
- Monitored foster parents to help meet needs of child.
- Shared responsibilities with agency team to direct permanency planning of each child.
- Evaluated child's adjustment in foster home and monitored educational and behavioral performance at home and in school.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Education
Master’s Degree in Social Work - undefined
New York University
New York, NY07.2017
BA in Sociology - undefined
New York University
New York, NY05.2009
Skills
- Crisis Management
- Case Assessment
- Time Management
- Problem Solving
- Verbal Communication
- Patient-centered care
- Case Documentation
Internships
Community Healthcare Network, New York, NY Depression Care Program Intern September 2016 – May 2017
- Educated patients about depression, including symptoms and treatment options.
- Collaborated with a multidisciplinary team, including nursing staff, medical providers, and behavioral health professionals, to develop comprehensive care plans.
- Delivered problem-solving interventions for patients within the depression care program.
- Conducted psychosocial assessments during initial patient appointments.
- Documented progress notes in ECW and CMTS databases.
- Participated in weekly case conferences to address patient care needs.
- Administered depression screenings using the PHQ-9 tool.
Wediko Children's Services, New York, NY School Social Worker Intern September 2015 – June 2016
- Conducted school-based clinical work with elementary and middle school students in the Bronx and Harlem.
- Developed individualized treatment plans for each student.
- Facilitated group therapy sessions addressing self-esteem and behavioral issues for girls.
- Provided art therapy in both group and individual settings.
- Engaged with parents to discuss student progress and treatment plans.
- Educated parents on the significance of their involvement in their child’s education.
- Participated in parent-teacher conferences and meetings with school administration to update on student involvement and progress
- Provided bilingual support to families in the Bronx and Harlem, ensuring effective communication and culturally sensitive care
Languages
Spanish
Full Professional
References
- Vanessa Rodriguez, Vrodriguez@sufferncentral.org, (845)304-11311
- Socorro Clemente, sclemente@sufferncentral.org, (917)603-1472
- Kathleen Reid, Kreid@sufferncentral.org, (845)857-7277
- Eleni Pallogudis, epallogudis@sufferncentral.org (845)304-5737
Timeline
Secretary to the Principal
Sloatsburg Elementary School
04.2023 - Current
Clinic Social Worker
Community Healthcare Network
07.2017 - 01.2023
Foster care & Preventive Services Caseworker
Coalition for Hispanic Family Services
10.2012 - 02.2015
Preventive Case Planner
Safe Space
09.2011 - 10.2012
Master’s Degree in Social Work - undefined
New York University
BA in Sociology - undefined
New York University
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