Summary
Overview
Work History
Education
Skills
References
Timeline
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Jessica Hinzman

Ripley,WV

Summary

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

8
8
years of professional experience

Work History

Business Manager

Hinzman Collision Center
07.2021 - Current
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Assisted with hiring process.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

ISA

Roane County DHHR
04.2019 - 03.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Office Assistant II

Jackson County DHHR
11.2015 - 04.2019
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Education

Associate of Applied Science - Business

West Virginia University At Parkersburg
Parkersburg, WV
05.2010

High School Diploma -

Ripley High School
Ripley, WV
05.2003

Skills

  • Strategic Planning
  • Documentation and Reporting
  • Customer Service
  • Financial Oversight
  • Employee Management
  • Policy Implementation
  • Customer Relations
  • Financial Management
  • Decision-Making
  • Social Media Promotion
  • Organizational Skills
  • Sales Tracking

References

References available upon request.

Timeline

Business Manager

Hinzman Collision Center
07.2021 - Current

ISA

Roane County DHHR
04.2019 - 03.2021

Office Assistant II

Jackson County DHHR
11.2015 - 04.2019

Associate of Applied Science - Business

West Virginia University At Parkersburg

High School Diploma -

Ripley High School
Jessica Hinzman