JESSICA HOCKADAY
Nottingham,MD
Summary
Experienced Coordinator adept at leading and overseeing project teams, implementing efficient work procedures, and consistently achieving operational goals in dynamic settings. Skilled in communication and strategic planning.
Overview
17
17
years of professional experience
Work History
Production Coordinator
LEN THE PLUMBER
06.2024 - Current
- Pull/Issue permits and schedule inspections for upcoming excavations in several different Counties
- Act as a liaison between departments, vendors, sales, and production to ensure optimal communication and output
- Process and reconcile job tickets
- Triage customer service issues; follow up with customers on any concerns
- Maintain various daily departmental spreadsheets (Excel)
- Ensured acquisition and monitoring of necessary permits across projects
- Coordinated excavation crew assignments for various projects
- Facilitated payment collection for jobs from clients and vendors
- Communicate with utilities regarding excavation issues
- Maintain an updated scope of work for all jobs
- Oversee crew timekeeping
- Organized and managed document filing system
- Function as a backup for the Sales Coordinator
Operations Coordinator
SEPHORA DISTRIBUTION WAREHOUSE
05.2022 - Current
- Managed daily activities at Sephora Distribution Warehouse
- Manage inventory procedures
- Coordinate logistics to guarantee prompt delivery
- Work with diverse teams enhancing operational performance
- Monitor and enforce safety protocols and procedures
- Conduct regular audits to maintain data accuracy and resolve discrepancies
- Facilitated training for new hires
- Provide support in resolving operational issues and addressing customer concerns
- Maintain and update documentation of operational processes and procedures
- Utilize software systems to generate reports and analyze operational performance
Package Machine Operator
FRITO-LAY
01.2019 - 06.2022
- Operate packaging machines to ensure an efficient production process
- Oversee machinery to detect malfunctions
- Maintain cleanliness and organization of the packaging area
- Conduct regular quality inspections on packaged items
- Follow all safety protocols and guidelines
- Identify and fix mechanical malfunctions in machinery
- Assist with machine setup and changeovers when needed
- Accurately record production data and complete required paperwork
- Collaborate with team members to meet production goals
- Followed company policies and guidelines
Trainer/Pit Operator
XPO LOGISTICS
05.2017 - 02.2019
- Assisted new hires through training process
- Maintain operational safety and efficiency of pit equipment
- Load and unload trucks using pit equipment
- Maintain a clean and organized work area
- Evaluate inventory quantities regularly
- Collaborate with team members to maximize productivity
- Showcased correct operation methods for pit equipment
- Adhered to all safety protocols and company guidelines
- Engage in ongoing enhancement projects
- Facilitated seamless information flow with managers and coworkers
Nurse Aide
SPECIAL TOUCH HOME CARE
05.2007 - 11.2015
- Administered daily care to home-based patients
- Assisted with activities of daily living, such as bathing, dressing, and grooming
- Observed vital signs to detect abnormalities
- Monitored patients during medication administration
- Kept patient living areas orderly and clean
- Performed range of motion exercises
- Recorded patient care tasks and communicated with head nurse
- Performed meal preparation tasks
- Delivered companionship and emotional support to patients
- Facilitated transport arrangements for medical visits
Education
DIPLOMA - GED
Adult Learning Center
Albany, NY06.2011
Skills
- Decision Making
- Time Management
- Forecasting
- Staff Supervision
- Performance Monitoring
- Warehouse Operations
- Multitasking
- Microsoft Office
- Conflict Resolution
- Warehouse management systems
- Machine Operation
- Customer Service Skills
- Microsoft Excel
- Project Management
- Schedule Coordination
- Workflow Coordination
- Efficiency optimization
- Client Relations
- Proficient in Microsoft and Excel
- Document Management
- Task Delegation
- Deadline Management
- Materials Management
- Technical knowledge
- Purchase Orders
- Contract Management
- Resource Allocation
- Recordkeeping
Traits
- Communicator - I am able to effectively and respectfully communicate with superiors, colleagues, and staff.
- Flexible - I am able to adapt to new requirements, situations, or environments.
- Honest - I have a strong sense of integrity and I value authenticity.
- Creative - I have great ideas and I'm able to think outside of the box.
- Accountable - I take responsibility for my actions and I follow through on my promises.
Timeline
Production Coordinator
LEN THE PLUMBER
06.2024 - Current
Operations Coordinator
SEPHORA DISTRIBUTION WAREHOUSE
05.2022 - Current
Package Machine Operator
FRITO-LAY
01.2019 - 06.2022
Trainer/Pit Operator
XPO LOGISTICS
05.2017 - 02.2019
Nurse Aide
SPECIAL TOUCH HOME CARE
05.2007 - 11.2015
DIPLOMA - GED
Adult Learning Center
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