Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA HOCKADAY

Nottingham,MD

Summary

Experienced Coordinator adept at leading and overseeing project teams, implementing efficient work procedures, and consistently achieving operational goals in dynamic settings. Skilled in communication and strategic planning.

Overview

18
18
years of professional experience

Work History

Production Coordinator

LEN THE PLUMBER
06.2024 - Current
  • Pull/Issue permits and schedule inspections for upcoming excavations in several different Counties
  • Act as a liaison between departments, vendors, sales, and production to ensure optimal communication and output
  • Process and reconcile job tickets
  • Triage customer service issues; follow up with customers on any concerns
  • Maintain various daily departmental spreadsheets (Excel)
  • Ensured acquisition and monitoring of necessary permits across projects
  • Coordinated excavation crew assignments for various projects
  • Facilitated payment collection for jobs from clients and vendors
  • Communicate with utilities regarding excavation issues
  • Maintain an updated scope of work for all jobs
  • Oversee crew timekeeping
  • Organized and managed document filing system
  • Function as a backup for the Sales Coordinator

Operations Coordinator

SEPHORA DISTRIBUTION WAREHOUSE
05.2022 - 10.2024
  • Managed daily activities at Sephora Distribution Warehouse
  • Manage inventory procedures
  • Coordinate logistics to guarantee prompt delivery
  • Work with diverse teams enhancing operational performance
  • Monitor and enforce safety protocols and procedures
  • Conduct regular audits to maintain data accuracy and resolve discrepancies
  • Facilitated training for new hires
  • Provide support in resolving operational issues and addressing customer concerns
  • Maintain and update documentation of operational processes and procedures
  • Utilize software systems to generate reports and analyze operational performance

Package Machine Operator

FRITO-LAY
01.2019 - 06.2022
  • Operate packaging machines to ensure an efficient production process
  • Oversee machinery to detect malfunctions
  • Maintain cleanliness and organization of the packaging area
  • Conduct regular quality inspections on packaged items
  • Follow all safety protocols and guidelines
  • Identify and fix mechanical malfunctions in machinery
  • Assist with machine setup and changeovers when needed
  • Accurately record production data and complete required paperwork
  • Collaborate with team members to meet production goals
  • Followed company policies and guidelines

Trainer/Pit Operator

XPO LOGISTICS
05.2017 - 02.2019
  • Assisted new hires through training process
  • Maintain operational safety and efficiency of pit equipment
  • Load and unload trucks using pit equipment
  • Maintain a clean and organized work area
  • Evaluate inventory quantities regularly
  • Collaborate with team members to maximize productivity
  • Showcased correct operation methods for pit equipment
  • Adhered to all safety protocols and company guidelines
  • Engage in ongoing enhancement projects
  • Facilitated seamless information flow with managers and coworkers

Nurse Aide

SPECIAL TOUCH HOME CARE
05.2007 - 11.2015
  • Administered daily care to home-based patients
  • Assisted with activities of daily living, such as bathing, dressing, and grooming
  • Observed vital signs to detect abnormalities
  • Monitored patients during medication administration
  • Kept patient living areas orderly and clean
  • Performed range of motion exercises
  • Recorded patient care tasks and communicated with head nurse
  • Performed meal preparation tasks
  • Delivered companionship and emotional support to patients
  • Facilitated transport arrangements for medical visits

Education

DIPLOMA - GED

Adult Learning Center
06.2011

Skills

  • Efficiency optimization
  • Power BI
  • Maintaining records
  • Parts management
  • Record keeping
  • Microsoft Word, Excel, Teams
  • Coordinating production schedules
  • Resource Allocation
  • Customer Service
  • Multitasking
  • Critical Thinking
  • Detail Oriented

Timeline

Production Coordinator

LEN THE PLUMBER
06.2024 - Current

Operations Coordinator

SEPHORA DISTRIBUTION WAREHOUSE
05.2022 - 10.2024

Package Machine Operator

FRITO-LAY
01.2019 - 06.2022

Trainer/Pit Operator

XPO LOGISTICS
05.2017 - 02.2019

Nurse Aide

SPECIAL TOUCH HOME CARE
05.2007 - 11.2015

DIPLOMA - GED

Adult Learning Center
JESSICA HOCKADAY