Jessica Hodges
Howard,SD
Summary
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrator
Whispering Winds Assisted Living
Howard, SD
08.2007 - Current
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Maintained filing system for important documents such as contracts and invoices.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
- Organized special events, such as company parties.
- Updated databases with new employee information, job changes and terminations.
- Processed payroll information according to established guidelines.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Coordinated scheduling and logistics for staff meetings.
- Handled correspondence, including drafting emails, memos.
- Conducted performance evaluations and recommended training programs for staff development.
- Served as the primary point of contact for employees and residents families.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
High School Diploma -
Howard High School
Howard, SD05-2002
Skills
- Customer Service
- Office Administration
- New Hire Onboarding
- Schedule Coordination
- Staff Management
- Employee Supervision
- Scheduling
- Personable and Approachable
- Detail-Oriented Approach
- Administrative Support
- Goal Setting
- Documentation And Reporting
Certification
- UMA
References
References available upon request.
Timeline
Administrator
Whispering Winds Assisted Living
08.2007 - Current
- UMA
High School Diploma -
Howard High School
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