Jessica Hogan
Ellabell,GA
Summary
Experienced HR Specialist with 5+ years in employment analysis, onboarding, and comprehensive HR support. Skilled in managing various HR programs, ensuring compliance, and optimizing processes for recruiting, payroll, and employee data collection. Adept at maintaining legal compliance and district requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources & Admin Manager
Upward Wealth Inc.
11.2021 - 04.2023
- Initiated and optimized talent development programs: fostering career growth and management training
- Spearheaded employee regulation: defusing disputes for a harmonious workplace
- Ensured strict compliance with labor laws: certifying PTO, LOA, & Wages, promoting legal adherence
- Oversaw streamlined talent acquisition and onboarding processes: enhancing the recruitment experience
- Mitigated risk for exempt-non-exempt employees: boosting team cohesion by 25%
- Led overall strategy and daily operations throughout the employee lifecycle: ensuring a seamless experience
- Reduced business risk for managerial staff: managing comprehensive contract employee onboarding
- Supervised performance reviews: fostering continuous improvement and development
- Strategized with Ops Dept
- To design impactful development programs: reducing turnover risk by 12%
- Administered competitive benefit programs: attracting and retaining top talent
- Managed payroll and benefits through Gusto: achieving a 17% increase in accuracy.
Case Specialist II
ESSEX SUPERIOR COURT
07.2019 - 10.2021
- Meticulous Case Documentation: Recorded case disposition, court orders, and expertly managed arrangements for payment of court fees
- Effective Communication Handling: Corresponded with various departments, addressing inquiries from the general public
- Customer-Centric Support: Answered incoming calls, routed callers, and provided routine information about the court system
- Organized Records Management: Executed meticulous copying, filing, retrieval, and sorting of court papers.
HUMAN RESOURCE ASSISTANT
KINGDOM flooring
03.2017 - 09.2020
- Consultative Excellence and Database Accuracy: Delivered consultative service, ensuring database accuracy, surpassing productivity benchmarks by over 14%
- Strategic Talent Management: Refined people operations, introducing impactful talent management initiatives and skill enhancement programs
- Sales and Marketing Innovation: Utilized CRM to drive sales, boosting subscriber engagement and informing clients of new product offers
- Efficient HR Data Management: Leveraged Workday for streamlined HR data management, enhancing overall operational efficiency
- Employee Engagement Initiatives: Led surveys and action plans, resulting in a noteworthy 19% increase in employee engagement.
Education
BBA - Human Resources Management
Western Governors University
Salt Lake City, UTArea of Expertise
- Applicant Tracking System
- HRIS & HR Policies
- Executive Hiring Decisions
- People Operations
- Regulatory Compliance
- Full Life Cycle Recruiting
- Reward Implementation
- Employee Regulation
- Employee Training
- Process Improvement
- Complex Problem Solving
- Inventory Management
- Payroll & Compensation
- Financial Accounting
- Multitasking & Prioritization
- Risk Mitigation
- Adobe Acrobat
- Microsoft Suite
- Customer Satisfaction
- Conflict Resolution
- Client Relationship
- Diversity & Inclusion
- Organization Leadership
- Operational Development
- Customer Service
Accomplishments
- Praised in 2022 by Chief Executive Officer for facilitating conference that led to greater engagement, proactivity, and happier employees.
- Congratulated in 2021 by the Founder at Kingdom Flooring for demonstrating a specialized talent in maximizing impact and performance levels of the Executive Leadership Team by creating interactive training modules for how to social media engagement efforts for employees, which decreased inefficacy levels.
- Thanked in August 2020 by the Chief Executive Officer at Essex Superior Court for improving day to day operations by working with team members to find quick resolutions to internal issues and managing the daily schedules of Court personnel, resulting in an ease of workflow operations for management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
HR UNIVERSITY Certified Human Resources Manager
Skills Overview
- HR Operations: Orchestrated a seamless onboarding process by efficiently processing paperwork, conducting thorough criminal background checks, and achieving a 98% compliance rate with district requirements.
- Recruitment: Collaborated with field staff/recruiting to optimize the hiring process, resulting in a 20% reduction in time-to-fill roles, and implemented innovative recruiting strategies that increased the quality of hires by 15%.
- Payroll Management: Streamlined payroll processes by accurately setting up new hires in the system, resulting in a 15% reduction in payroll errors and ensuring a 98% accuracy rate in payroll processing.
- Onboarding Performance: Cultivated relationships with employees by administering periodic checks on their progress during their first 30/60/90 days, ensuring competency and improving success.
Timeline
Human Resources & Admin Manager
Upward Wealth Inc.
11.2021 - 04.2023
Case Specialist II
ESSEX SUPERIOR COURT
07.2019 - 10.2021
HUMAN RESOURCE ASSISTANT
KINGDOM flooring
03.2017 - 09.2020
BBA - Human Resources Management
Western Governors University