Jessica Holman
Canoga Park,CA
Summary
Accomplished real estate specialist sales, and management professional with extensive experience leading teams, supervising operations, coaching employees, and developing strong relationships with investors, clients, and business partners. Proven ability to drive sales growth, improve team performance, manage business operations, and deliver results in fast-paced environments. Skilled in real estate, business development, investor relations, job coaching, strategic planning, and problem-solving, with a strong commitment to integrity, professionalism, and excellence. Experienced in managing travel requirements of 25%–50% to support organizational objectives. Seeking a leadership opportunity where I can apply my expertise in sales, supervision, team development, and operations management to create measurable impact and contribute to long-term business success.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Supervisor Job Coach
New Horizons
North Hills, CA
09.2025 - Current
- Delivered individualized support and workplace orientation to member consumers, facilitating successful adjustment to work environment and clarity on employer expectations.
- Offered ongoing mentorship, encouragement, advocacy, and problem-solving support, enabling members to navigate workplace challenges and attain employment success.
- Guided members in establishing vocational goals and developing job skills, promoting increased independence within their work roles.
- Supervise and support case notes of 3–5 members, monitor progress toward individual goals, and provide daily coaching, motivation, and performance feedback.
Retail Operations Managers (MOD)
Goodwill Industries
01.2025 - 08.2025
- Managed daily cash operations, including POS system transactions, cash handling, receipts, and balancing cash drawers.
- Supervised, trained, and motivated a team of 10–20 ambassadors, providing daily leadership and support.
- Delivered excellent customer service by assisting customers and donors while creating a welcoming environment.
- Monitored and maintained sales floor and production areas to ensure safety standards and operational efficiency.
- Opened and closed retail store operations, ensuring all operational and security procedures were completed accurately.
Supervisor Job Coach
Goodwill Industries
02.2023 - 01.2025
- Maintain and train participants on their understanding of goals, and communicated with manager and regional center supervisors.
- Compiled on a weekly and monthly written progress reports, case notes and records and information and documentation required.
- Supported skill-building activities designed to empower individuals to take active roles in shaping their achieving desired outcomes.
- Apply and oversee completion of assigned task, coach assigned participants and learn job duties.
Real Estate Consultant
Gold Star Realty
01.2015 - 02.2022
- Handled sensitive client information with discretion while maintaining strict confidentiality throughout negotiations and real estate transactions.
- Hosted open houses and private property showings for residential and commercial properties, effectively showcasing listings and increasing interest from prospective buyers, tenants, and investors.
- Built and maintained strong relationships with clients, property owners, investors, and industry professionals, resulting in repeat business and referral opportunities.
- Coordinated property marketing efforts, scheduled appointments, and communicated with clients throughout the buying, selling, and leasing process to ensure a positive customer experience.
Education
College - Business Management And Administration
Woodbridge Community College
Woodbridge, VAGED/Diploma -
McKinley High School
Washington DCSkills
Career Coaching
Training and Mentoring
Team Development
Sales Leadership
Client Engagement
Relationship Building
Problem Solving
Operations management
Strategic Planning
Business Growth
Excellent Communication
Investor Relations
Accomplishments
- Supervised team of 3-10 staff members.
- Documented and resolved conflict which led to improving work flow.
- Collaborated with teams of 3 in the development of management.
Certification
- Aggressive Behavior Management - March 2025
- Business Ethics - February 2025
- Customer Service Relations - June 2024
- Confrontation and Conflict Resolution — March 2025
- Unconscious Bias - June 2024
- Social Media Ethics - July 2024
Timeline
Supervisor Job Coach
New Horizons
09.2025 - Current
Retail Operations Managers (MOD)
Goodwill Industries
01.2025 - 08.2025
Supervisor Job Coach
Goodwill Industries
02.2023 - 01.2025
Real Estate Consultant
Gold Star Realty
01.2015 - 02.2022
College - Business Management And Administration
Woodbridge Community College
GED/Diploma -
McKinley High School
COMPUTER SOFTWARE
Microsoft, Excel, Window 10 and 11, POS Systems
AI ChatGPS