Jessica Holroyd
Iron River,MI
Summary
Dynamic Dietary Manager skilled in optimizing food service operations through effective teamwork and compliance with health regulations. Proven ability to streamline processes and manage inventory, contributing to significant waste reduction and improved patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Dietary Manager
Iron River Care Center
10.2022 - Current
- Supervised daily operations of dietary department, ensuring compliance with health regulations and standards.
- Collaborated with healthcare team to assess residents' dietary requirements and preferences.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
- Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices accordingly.
- Led the development of special event menus for holidays or themed days at the facility, promoting variety in meal offerings.
- Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
- Interviewed, hired and trained dietary personnel to provide optimal service.
Education
Certificate - Certified Dietary Manager, CFPP
University of North Dakota
Grand Forks, ND06-2025
Skills
- Dietary modifications
- Therapeutic diets
- Collaboration and teamwork
- Food production management
- Menu planning abilities
- Purchasing and procurement
- Special diets
- Department oversight
- Nutritional needs assessments
- Time management
- Reliable and responsible
- Organizational skills
- Safe food handling
- Scheduling staff
Accomplishments
- Achieved Dietary Resident satisfaction by completing menu changes, audits of temperature control, and audits of food trays for residents.
- Achieved a zero citations Dietary State Survey 2025 through effectively managing kitchen, staff, temperature logs, safe food handling and sanitization.
- Supervised a dietary team of 9 staff members including 1 dietary lead/cook, 3 dietary cooks and 5 dietary aides.
- Achieved Certification through the University of North Dakota by completing the Certified Dietary Manager/Certified Food Protection Professional course with accuracy and efficiency.
Certification
- Certified Dietary Manager, Certified Food Protection Professional. Iron River Care Center - October 2022- Current
Timeline
Certified Dietary Manager
Iron River Care Center
10.2022 - Current
Certificate - Certified Dietary Manager, CFPP
University of North Dakota