Summary
Overview
Work History
Education
Skills
References
Work Availability
Accomplishments
Software
Languages
Timeline
Generic

JESSICA HORN

Magee,Mississippi

Summary

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.

Overview

17
17
years of professional experience

Work History

Office Manager

Neal's Measurement Services, LLC
Russellville, AL
10.2024 - 12.2024
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Assisted in developing budgets for departmental expenses.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Maintained confidential records relating to personnel matters.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Monitored inventory levels and placed orders when needed.
  • Reviewed files and records to obtain information and respond to requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office budget to handle inventory, postage and vendor services.

Office Manager

Neal's Measurement Service, INC.
Morton, MS
08.2007 - 10.2024
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained filing system for records, correspondence and other documents.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Monitored inventory levels and placed orders when needed.
  • Reviewed files and records to obtain information and respond to requests.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office inventory and placed new supply orders.
  • Managed office budget to handle inventory, postage and vendor services.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Education

High School Diploma -

Northwest Rankin High School
Flowood, MS
05-1994

Skills

  • Staff hiring
  • Billing
  • Bookkeeping
  • Vendor engagement
  • Customer service
  • Document management
  • Scheduling and calendar management
  • Customer relations
  • Mail handling
  • Clerical support
  • Data entry
  • Office management
  • Banking operations
  • Expense reporting
  • Account reconciliation
  • Inventory control

References

Teeh Ainsworth 601-325-7574

Carrie Clemits 769-270-3678

Brandi Till 601-331-1299

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.

Software

Quickbooks

Languages

English
Native language

Timeline

Office Manager

Neal's Measurement Services, LLC
10.2024 - 12.2024

Office Manager

Neal's Measurement Service, INC.
08.2007 - 10.2024

High School Diploma -

Northwest Rankin High School
JESSICA HORN