Jessica Houck
Asheville,NC
Summary
Developed skills in fast-paced hospitality setting, focusing on maintaining high standards of cleanliness and guest satisfaction. Adept at time management and efficient task execution, ensuring seamless and pleasant environment. Seeking to transition into new field, leveraging these transferable skills in dynamic workplace.
Overview
3
3
years of professional experience
Work History
Room Attendant
Residence Inn Marriott
10.2023 - 06.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Laundry Attendant/ Back up Housekeeper
Hampton Inn By Hilton
03.2023 - 07.2023
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Retail Sales Associate
Goodwill Industries Of WNC
08.2021 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Basic
BeaverCreek High Scjool
West Jefferson, NCSkills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Stress tolerance
- Room preparation
Timeline
Room Attendant
Residence Inn Marriott
10.2023 - 06.2024
Laundry Attendant/ Back up Housekeeper
Hampton Inn By Hilton
03.2023 - 07.2023
Retail Sales Associate
Goodwill Industries Of WNC
08.2021 - 06.2022
Basic
BeaverCreek High Scjool
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