Jessica Howard
FORT VALLEY,Georgia
Summary
Gas Station Cashier trained in legalities of sale of alcohol, tobacco, and lottery items. Maintains freshness of food products, verifying expiration dates and disposing of expired items. Quickly troubleshoots issues with cash register and fuel pumps for smooth store operations. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
9
9
years of professional experience
Work History
Gas Station Cashier
Gasngo
06.2021 - 09.2022
- Reported shoplifting, theft and drive-offs to law enforcement.
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Answered phone calls and returned voicemails.
- Arrived on time and dressed professionally in clean company uniform.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Prevented and reported loitering and illegal activities taking place on company property.
- Confirmed stock levels and expiration dates of merchandise.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer systems.
Head Start Lead Teacher
Stepping Stones Early Learning Center
03.2017 - 06.2020
- Achieved daily lesson plans by implementing hands-on and repetitive learning activities into daily routines for all areas of learning.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Taught basic skills to class of 15 students through organizing and leading everyday learning activities.
- Helped new preschool children get used to classes by giving one-on-one support.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Enhanced 2- 3-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
- Taught basic and everyday knowledge to class of 15 students through organizing and leading learning styles activities.
- Enhanced 2-3-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Identified issues, analyzed information and provided solutions to problems.
- Oversaw daily operations to ensure high levels of productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Patient Care Technician
Rescare Homecare
02.2015 - 02.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Warmly greeted patients and visitors and made each feel welcome.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Helped patients complete activities of daily living.
Assistant Manager
Circle K
04.2022 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Package Handler
Amazon
06.2020 - 04.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
Early Childhood Special Education
Middle Georgia Technical College
Warner Robins, GA06.2014
Hemodialysis
Middle Georgia Technical College
Warner Robins, GA05.2011
High School Diploma -
Peach County High School
Fort Valley, GA05.2007
Skills
- Purchase assistance
- Store merchandise stocking
- Identification checks
- Till counting
- Cleaning and sanitizing
- Product restocking
- Cash register systems
- Basic math skills
- Cash Handling
- Customer assistance
Timeline
Assistant Manager
Circle K
04.2022 - 12.2023
Gas Station Cashier
Gasngo
06.2021 - 09.2022
Package Handler
Amazon
06.2020 - 04.2021
Head Start Lead Teacher
Stepping Stones Early Learning Center
03.2017 - 06.2020
Patient Care Technician
Rescare Homecare
02.2015 - 02.2017
Early Childhood Special Education
Middle Georgia Technical College
Hemodialysis
Middle Georgia Technical College
High School Diploma -
Peach County High School