Jessica Howze
Summary
Results-driven Change Manager accomplished in driving successful updates at corporate - or business-wide level. Expert in relevant tools and strategies to achieve targets and control risks associated with implemented changes. Decisive in planning implementations and articulate in communicating updates.
Overview
12
12
years of professional experience
Work History
Business Owner/Operator
Jess Let it Simmer
06.2022 - Current
- Developed and implemented business strategies to increase profitability and market share.
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Established relationships with banks and other funding sources to secure financing for operations.
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Conducted research on industry trends in order to stay competitive in the marketplace.
- Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
- Designed employee training programs that focused on efficiency improvement initiatives.
Assistant Vice President, Market Leader
Truist Bank
Charlotte
04.2019 - 04.2022
- Improved Small Business Development Performance from 40% of goal to 110% by conducting business development conversations, increasing client outreach, coaching and developing associates to conduct consultative conversations with each business client
- During Global Pandemic, served as Lead Producer on Truist' Paycheck Protection Program ensuring that hundreds of Small Business clients were able to provide income to each of their employees during less profitable times for each company
- Led Associates through companies largest merger through strategic prioritization, driving accountability, and owning end-to-end planning, project management, and internal communications to move forward highly complex processes, adapting to change along the way.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Community Banking Branch Manager
Regions Bank
Birmingham
05.2017 - 04.2019
- Increased Branch Productivity from a ranking of 16 to ranking of 3 in the Area by initiating team meetings, understanding the business needs and ensuring that each associate began being held to the company's standards of success
- Adopted banking team that ranked as 'Disengaged' on Annual Company Engagement Surveys consistently for 3 years
- Met with each associate individually to discover motivations, provided 'On the Spot Coaching', and conducted collaborative observations and Sales meetings to learn each associates strength/opportunities
- Improved Teams Results to 'Most Engaged Team' amongst local Area.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Senior Financial Advisor
Wells Fargo Bank
Birmingham
05.2014 - 05.2017
- Organized local and national people powered campaigns around philanthropy, bank literacy and homeownership to advance marginalized communities and shared the Wells Fargo Homeownership program
- Partnered with local Housing Authority, Employers, and benefit registrations in order to create Community Awareness around Financial Literacy and homeownership
- Practiced Regulatory Excellence while providing Equal Credit Opportunities within the underserved and underbanked community
- Transformed client lives while providing financial planning, fair lending practices and homeownership programs.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Personal Banker
Wells Fargo Bank
Birmingham
07.2012 - 05.2014
- Provided comprehensive financial advice and solutions to customers, including investments, mortgages, loans and insurance.
- Assisted customers with opening new accounts, making deposits, withdrawals and transfers in accordance with banking regulations.
- Utilized sales techniques such as cross-selling additional products or services to increase revenue potential for the bank.
- Developed project plans, monitored progress and reported on key performance indicators.
- Built and established strong partnerships with teams, vendors and contractors.
- Drove continuous improvement of project delivery process by providing strong leadership.
Education
Bachelor of Science - Business Administration And Management
University of Alabama
Tuscaloosa, AL01.2012
Skills
- Communication
- Salesforce
- Critical Thinking
- People Management
- Time Management
- Change Management
- Financial Planning
- Brand Development
- Public Speaking
- Compliance
- Business Acumen
- Risk Analysis
- Negotiation
- Google Analytics
- Workday
- Relationship Building
- Diversity & Inclusion
- Sales
- Training
- Internal Auditing
- Talent Management
- Business Development
- Collaboration
- Organization Attention to Detail
- Microsoft Office
- Problem Solving
- Sales Management: Implement cohesive go-to-market sales strategies that drive business revenue and optimize efficiencies allowing sales teams to win at each stage of the clients buying process
- Customer Relationship Management: Foster a customer centric culture and drive innovative growth by working cross-functionally across Operations, Marketing, Analytics, and Accounting to deliver creative solutions and best-in-class service that make for a positive customer experience and overall customer satisfaction
- Management: Leverage communication and open feedback to effectively lead diverse teams, manage performance, coach through areas of opportunities, and develop talented bank professionals
- Contract Negotiation
- Sales tactics
- Human Resources
- Operations Management
- Organizational Development
- Strategic Planning
- Lead Generation
Affiliations
B.O.L.D. Leadership Practice
Chamber of Commerce- Pineville, NC
Accomplishments
- Bank of America Institute for Women's Entrepreneurship Program ( Cornell University )
References
References available upon request.
Timeline
Business Owner/Operator
Jess Let it Simmer
06.2022 - Current
Assistant Vice President, Market Leader
Truist Bank
04.2019 - 04.2022
Community Banking Branch Manager
Regions Bank
05.2017 - 04.2019
Senior Financial Advisor
Wells Fargo Bank
05.2014 - 05.2017
Personal Banker
Wells Fargo Bank
07.2012 - 05.2014
Bachelor of Science - Business Administration And Management
University of Alabama
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