JESSICA HOYT
Concord
Summary
Detail-oriented office manager with 4+ years of experience providing administrative support and
streamlining office operations. Highly dependable and focused on optimizing productivity and
efficiency. Driven customer service professional with ability to handle multiple responsibilities
concurrently while maintaining accuracy and quality. Able to build solid relationships and promote
collaborative work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Extended Care Teacher
Cambrian School District
San Jose
06.2025 - Current
- Coordinated daily activities to engage students in extended care programs, fostering social skills and teamwork.
- Supervised and supported children during recreational and educational activities, promoting their safety and development.
- Supervised students in both indoor and outdoor settings to ensure their safety at all times.
- Encouraged children to try and experience new things to expand learning experiences.
- Organized field trips to enhance educational experiences outside of the school environment, enriching student learning.
- Communicated effectively with parents regarding student progress and behavior.
Noon Duty Supervisor
Cambrian School District
San Jose
09.2024 - Current
- Supervised student activities during lunchtime to ensure safety and compliance.
- Monitored playground areas to ensure proper behavior and promptly resolved conflicts among students.
- Enforced school rules and policies, fostering a positive environment for all students.
- Enforced rules across all grade levels, applying sound judgment to maintain safety and respect in challenging situations.
- Collaborated with teachers and staff to proactively address student concerns and support a safe environment.
- Assisted students during lunch periods to promote positive behavior and engagement.
- Assisted in maintaining cleanliness and organization of lunch areas for student use.
- Participated in regular faculty meetings regarding student behavior expectations in the cafeteria.
Accounts Receivables
D. Walton Saw Works
San Rafael
04.2022 - Current
- Processed all accounts receivable, including checks, online payments, and in-person transactions.
- Established customer accounts using QuickBooks Online for streamlined management.
- Demonstrated strong time management skills while working remotely.
- Executed delivery routes to provide goods and services to customers unable to visit.
- Excelled in de-escalating customer complaints and addressing concerns effectively.
Office Manager
BAY AREA CARBIDE
Concord
04.2019 - 04.2022
- Streamlined daily operations and workflow to improve communication with outside vendors and clients.
- Maintained records and documents, ensuring accurate filing and retrieval processes.
- Managed business accounting for payable and receivable accounts, ensuring accurate financial records.
- Prepared employee payroll and calculated commissions accurately.
- Oversaw inventory management to ensure availability of supplies for production and administrative needs.
- Facilitated shipping and receiving processes to support timely deliveries.
CALL SPECIALIST
BOND MANUFACTURING
Antioch
09.2018 - 04.2019
- Managed multi-line phone system to direct calls effectively in high-volume call center.
- Assisted customers with troubleshooting and identifying replacement parts to resolve issues promptly.
- Responded to email correspondence to maintain timely communication with customers.
- Performed warehouse inventory to ensure accurate stock levels.
ADMINISTRATIVE ASSISTANT (INTERN)
OPPORTUNITY JUNCTION
Antioch
08.2018 - 09.2018
- Exhibited professionalism as front-line contact, ensuring positive first impressions for clients.
- Screened calls and efficiently addressed inquiries from clients.
- Educated clients on program and community resources, improving their access to necessary information.
- Operated multi-line telephone system, efficiently directing inquiries and ensuring accurate message delivery.
Education
Certificate of Completion - Computer Skills and Office Procedures, Microsoft Office Word Certificate, Microsoft Office Excel Certificate
OPPORTUNITY JUNCTION
Antioch, CA01-2018
Property & Casualty Licensing - CA Ethics & Code Course
01-2017
Skills
- Child supervision
- Customer service
- Time management
- Attention to detail
- Payroll administration
- Accounts receivable and payable
- Payment reconciliation
- Inventory management
- Spreadsheet development
- Database entry
- Microsoft Office Suite
- QuickBooks Online
Certification
- Excel
- Microsoft Word
Timeline
Extended Care Teacher
Cambrian School District
06.2025 - Current
Noon Duty Supervisor
Cambrian School District
09.2024 - Current
Accounts Receivables
D. Walton Saw Works
04.2022 - Current
Office Manager
BAY AREA CARBIDE
04.2019 - 04.2022
CALL SPECIALIST
BOND MANUFACTURING
09.2018 - 04.2019
ADMINISTRATIVE ASSISTANT (INTERN)
OPPORTUNITY JUNCTION
08.2018 - 09.2018
Certificate of Completion - Computer Skills and Office Procedures, Microsoft Office Word Certificate, Microsoft Office Excel Certificate
OPPORTUNITY JUNCTION