Jessica Hubert

• Detail-oriented store manager with 3+ years of experience creating cost-effective management solutions and marketing initiatives.
• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
• Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
• Collaborated with upper management to develop strategic plans for store growth and expansion.

• Kept building clean through scheduled dust mopping and sweeping, mopping, and routinely deep cleaning and polishing surfaces.
• Followed instructions from supervisor regarding daily job tasks and duties
• Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
• Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
• Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
• Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
• Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
• Drove compliance with regulations, building codes, and health and safety standards.

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• Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
• Promoted store loyalty programs, resulting in increased customer engagement and repeat business.
• Demonstrated exceptional attention to detail when handling cash payments and reconciling discrepancies in the cash drawer accurately.
• Reduced wait times for customers by swiftly opening registers during high-traffic periods.
• Fostered strong relationships with regular customers, increasing their satisfaction and likelihood of return visits.
• Supported other cashiers during busy periods by stepping in to provide prompt service to waiting customers.
• Contributed to a welcoming store environment for both employees and customers through a friendly and professional demeanor.
• Assisted customers with inquiries, providing helpful information and resolving issues promptly.
• Improved overall efficiency by assisting in stocking merchandise when not attending to customers at the register.
• Built trust with management through consistent accountability for errors or discrepancies identified during drawer counts.
• Maintained a well-organized and clean workspace, ensuring smooth operations during peak hours.
• Prevented loss through vigilant monitoring of suspicious activity and timely reporting to management.
• Collaborated with team members to maintain sufficient stock levels and expedite checkout processes.