Jessica Hunn
Bryan,TX
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Thompson, Derrig & Craig, P.C.
College Station, TX
06.2022 - Current
- Tax Return Processing and e-filing.
- Assist with phone, scanning, and other various office tasks.
- Greet visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
OFFICE MANAGER
State Farm Insurance
Navasota, TX
12.2013 - 06.2022
- Interpret a multitude of insurance policies in order to assist customers with questions, concerns, or complaints.
- Act as the main point of contact for client issues and strive to resolve all issues.
- Assist with financial review and payments on client accounts.
- Build relationships with clients through active listening and professional skills.
SHIFT MANAGER
Freebirds World Burrito
College Station, TX
03.2009 - 12.2013
- Resolve customer and employee complaints.
- Monitor compliance with health and fire regulations.
- Assist in the scheduling for breaks and maintain labor percentages.
- Maintained cash drawer, safe balance, and daily bank deposit.
FLOOR SUPERVISOR
Kroger
Bryan
02.2007 - 03.2009
- Maintain a daily employee schedule.
- Nightly cash drawer balance.
- Ensure a high skill of customer service.
- Receive customer inquiries and resolve possible customer service issues.
Education
High School Diploma -
Bryan High School
Bryan, TX05.2009
Skills
- Attention to Detail
- Communication
- Customer Service
- Conflict Resolution
- Financial Data Entry
- Improving Efficiency
- Time Management
- Strong Organizational Skills
Certification
- Texas Notary Public
Timeline
Administrative Assistant
Thompson, Derrig & Craig, P.C.
06.2022 - Current
OFFICE MANAGER
State Farm Insurance
12.2013 - 06.2022
SHIFT MANAGER
Freebirds World Burrito
03.2009 - 12.2013
FLOOR SUPERVISOR
Kroger
02.2007 - 03.2009
High School Diploma -
Bryan High School
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