Jessica Hunt
Garland,TX
Summary
Compassionate professional motivated to positively impact program operations and participant success with diligent support. Well-trained the field with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
19
19
years of professional experience
Work History
Intake Specialist
Cobb Community Service Board
Douglasville , GA
2021.11 - 2024.08
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Provided crisis intervention services as needed to clients in distress.
- Documented all patient contact activities in accordance with agency standards and regulations.
- Reviewed referral sources for appropriateness prior to admission into program.
- Coordinated with external agencies to ensure continuity of care for clients.
- Monitored progress of clients throughout the course of treatment and adjusted treatment plans accordingly.
Front Office Assistant
STL Metro Psych Center
Saint Louis , MO
2013.05 - 2018.12
- Organized filing system for customer records and documents.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for clients and staff members.
- Performed data entry of patient information into computer systems.
- Processed payments from customers using cash, credit cards or checks.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Prepared meeting agendas, minutes and other necessary paperwork for meetings.
- Monitored customer accounts for overdue payments or discrepancies.
Nursing Assistant
Mental Health
Saint Louis , MO
2006.01 - 2010.10
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Education
Bachelor of Science - Psychology
Central Methodist University
Saint Louis 2014-05
Skills
- Eligibility review
- Intake Assessment
- Claims Processing
- Client intake
- Application assessments
- Conflict Mediation
- Research and analysis
- Data Entry
- Appointment Scheduling
Timeline
Intake Specialist
Cobb Community Service Board
2021.11 - 2024.08
Front Office Assistant
STL Metro Psych Center
2013.05 - 2018.12
Nursing Assistant
Mental Health
2006.01 - 2010.10
Bachelor of Science - Psychology
Central Methodist University
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