Jessica Hunter
Summary
With 14 years of experience in Accounts Payable, Receivable, Vendor Set-up, Administration, and Customer Service, I bring a wealth of knowledge and expertise. Highly motivated and a strong work ethic, always eager to learn new processes and technologies. Excellent leadership and partnering skills enable effective collaboration with cross-functional teams and drive successful outcomes. Known for problem-solving abilities and meticulous attention to detail. Strong written and verbal communication skills to convey complex information to stakeholders. Excel in organizing tasks, managing time, setting priorities, and meeting deadlines. Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook), QuickBooks, PeopleSoft, and Systems Applications and Products (SAP), well-equipped to handle diverse software platforms.
Overview
17
17
years of professional experience
Work History
Accounts Payable Specialist
Caesarstone USA, Inc
04.2023 - Current
- Reviewed invoices for appropriate documentation and approval prior to payment.
- Reconciled vendor statements and researched and corrected discrepancies.
- Communicated with vendors to resolve past-due balances or billing disputes professionally and efficiently, maintaining a strong working relationship throughout the process.
- Contributed to continuous improvement initiatives through participation in system upgrades and implementations for accounts payable tasks.
- Provided exceptional customer service to both internal departments and external vendors, fostering positive working relationships.
- Assisted with month-end closing procedures, contributing to a streamlined and timely financial reporting process.
- Conducted thorough audits of AP transactions, identifying areas for improvement in efficiency and accuracy.
Accounts Receivable Specialist
Caesarstone USA, Inc
01.2022 - 04.2023
- Oversaw the establishment of new customer accounts, facilitating smooth transactions through both cash in advance and credit term methods.
- Maintained and updated customer accounts by regularly updating billing/shipping addresses, contact information, and credit terms.
- Ensured accurate documentation of Resale certificates for customer accounts
- Facilitated customer refunds by retrieving necessary documents such as receipts and statements, compiling them into a refund form for Manager's review.
- Ensured efficient processing by obtaining invoices and completing credit/debit forms, submitted to the manager for approving credit rebills.
Client Service Consultant 3
Wells Fargo & Company
05.2021 - 12.2021
- Reviewed forgiveness applications and determined eligibility of Paycheck Protection Loans (PPP) for Corporations
- Analyzed various financial documents including Payroll reports, Mortgage Statements, Rent/Lease statements, Utility Bills and other covered operational expenses for determining PPP forgiveness.
- Contacted customers to introduce myself and requested necessary documents for forgiveness.
Loan Document Specialist 3
Wells Fargo & Company
01.2021 - 05.2021
- Evaluated and made decisions on applications for Paycheck Protection Loans (PPP) submitted by Corporations.
- Reviewed 941's, Payroll reports, Healthcare Insurance Statements, Retirement Plan Statements, and State/Local Tax Forms to ascertain PPP loan eligibility.
- Performed thorough audit of initial PPP loan disbursements to identify and rectify any errors.
Finance and Accounting Analyst
Wells Fargo & Company
03.2019 - 12.2020
- Managed monitoring of group email and prepared payment processing uploads using Microsoft Excel for Corporate Properties Group
- Created accurate journal entries in SAP by adhering to policy and controls, ensuring correct GL, BE/AU, amounts and descriptions were used
- Managed the setup, change, and deletion of recurring payments submitted by the Portfolio Efficiency and Standards Group (PESG)
- Responsible for monitoring and auditing invoices in workflow, conducting thorough research on discrepancies and sales tax to guarantee vendors received proper payment.
Finance and Accounting Analyst
Wells Fargo & Company
11.2014 - 03.2019
- Managed the facilitation and submission of vendor maintenance requests to Corporate Accounts Payable.
- Facilitated the tracking and acquiring of regional property manager approval for non-lease requests, while actively obtaining lease request approvals from managers
- Monitored group email and managed vendor maintenance for Corporate Properties Group Accounts Payable, facilitating the addition of new vendors, implementing changes, extensions, and researching items.
- Led and executed a project to establish ACH payments for all CPG vendors, reducing payment processing costs
- Managed registration requests from suppliers and ensured smooth external vendor access for RFX processes.
- Demonstrated proficiency in manually creating, inactivating, and updating contact information through the sourcing module.
On-line Banking Customer Service Representative
Wells Fargo & Company
12.2012 - 11.2014
- Proactively provided excellent customer service to Wells Fargo customers by efficiently addressing their needs
- Assisted customers with various online tasks including setting up accounts, resetting passwords, and conducting banking transactions
- Achieved exceptional results in exceeding targets by effectively initiating the establishment of new checking, savings, and credit card accounts
- Assumed role of team lead to effectively communicate with manager about team development
- Collaborated with team members to drive achievement of monthly account sales goals through mentoring and support.
Assistant Bookkeeper
York County Library
05.2008 - 11.2014
- Entered 200+ vendors' accounts payable invoices into accounting system for processing.
- Prepared and mailed weekly accounts payable checks to multiple vendors
- Managed and executed daily cash audits of incoming revenues for a network of five library locations.
- Managed record-keeping of income from library copy machines
- Managed and monitored inventory of library office supplies to ensure availability
- Developed and executed a modern accounting solution for York County Friends of the Library incorporating QuickBooks software
- Instructed and guided volunteers at York County Friends in the implementation of QuickBooks software
- Prepared Month-End bank reconciliations for the Friends of the Library.
Education
Bachelor of Science - Business Administration- Management, Accounting
Winthrop University
Rock Hill, SC05.2009
Skills
- Payment Processing
- Entry verification
- Data inputting
- Invoice Processing
- Vendor Relations
- Quickbooks
- Accounts Payable Auditing
- Statement Review
- Vendor Relationship Management
- Payment Scheduling
- Financial Reporting
- GAAP principles
- Microsoft Office
- Accounts Payable
- Accounts Receivable
- Bookkeeping Support
- Bill Payment and Recordkeeping
- Attention to Detail
- SAP
- Vendor Record Management
- Critical Thinking
- Inventory Management
Personal Email
iamjess86@gmail.com
Timeline
Accounts Payable Specialist
Caesarstone USA, Inc
04.2023 - Current
Accounts Receivable Specialist
Caesarstone USA, Inc
01.2022 - 04.2023
Client Service Consultant 3
Wells Fargo & Company
05.2021 - 12.2021
Loan Document Specialist 3
Wells Fargo & Company
01.2021 - 05.2021
Finance and Accounting Analyst
Wells Fargo & Company
03.2019 - 12.2020
Finance and Accounting Analyst
Wells Fargo & Company
11.2014 - 03.2019
On-line Banking Customer Service Representative
Wells Fargo & Company
12.2012 - 11.2014
Assistant Bookkeeper
York County Library
05.2008 - 11.2014
Bachelor of Science - Business Administration- Management, Accounting
Winthrop University
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